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application management Offerings
Our Application Management Services address day-to-day activities, projects, and upgrades, with 24x7x365 support. CTG works to understand your organization’s unique needs from a process, environment, and resource perspective, and then provides a complete, flexible, and customized solution that can be delivered remotely or onsite. Whether to accelerate application implementation, optimize implemented applications, or to provide major system upgrades and patches—our Tier 2/3 solutions are scalable and can accommodate any size system project.
Is your organization struggling with any of these application management issues?
- Productivity challenges
- Process breakdowns
- Frequent service interruption
- Lack of automation
- High recruitment/retention costs
- Internal staff needed for migration to a new technology
- Systems are written in old technology
- Subject Matter Experts are quickly approaching retirement
- Insufficient cross-training/succession planning
- Change, access, and service/project requests
- Problem management
- Network and storage capacity monitoring
- Recurring issues/reopened tickets
- Root cause identification
- High response/resolution times
- Ticket backlog
- Poor quality
- Data migration
CTG can help. We mitigate the associated risk and improve your overall operations by providing a strong foundation for success with our Application Management Services.
How CTG can help you achieve your desired business outcomes through digital transformation.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.
Looking for a job?
We’re always on the lookout for great people who share our commitment to enabling our clients’ transformations.