Retail and Manufacturing
Crowdtesting
Improving the Digital Experience for Your Customers. Testing Services Designed to Analyze and Optimize Your Customer-Facing Applications
Don’t Let Bugs Break Down the Customer Experience. Retail organizations must rely on e-commerce now more than ever. The pressure to rapidly deploy your digital platforms and keep up with frequent updates increases your chances of missing software bugs or defects. A software glitch that causes a customer to have a negative user experience can lead to an “abandoned cart,” which results in weakened consumer confidence in your brand, and ultimately impacts your revenue.
Ensure The Best Digital Services To Support Customers
Our Crowdtesting services can help your organization:
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Improve Accuracy, Usability, and Functionality
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Streamline and Optimize the Customer Experience
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Drive Brand Confidence and Sales
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Increase Agility, Speed, and Quality
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Maximize Costs Savings
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Comply with Accessibility Guidelines
Reach out and see how we can help.
service offerings
CTG provides innovative Crowdtesting services to improve your customers’ digital experience with the services you provide for online purchases, customer service, bill pay, and more.
Our services, which can be performed remotely or onsite, identify and report any bugs or anomalies within your customer-facing applications to improve overall user satisfaction, functionality, usability, and accessibility. Extended services are available to continue testing or fix errors.
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Functional and Usability Testing
Exploratory and scenario-based
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Multi-Device Testing
Ensuring your website and apps work for customers
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Accessibility Testing
Web Content Accessibility Guideline (WCAG) 2.1 compliance
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Multilingual Testing
Native testers from your target countries
Value-Added Features
CTG’s testers leverage powerful software and proven processes that deliver results quickly. Our services include the following features:
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Application Assessment: Validation of application complexity
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Project Leadership: A dedicated CTG Program Manager
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Testing Team: Up to 30 testers with 24x7 coverage
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Executive Dashboard: Real-time bug-tracking and reporting
Why CTG?
Retail Expertise
30 Years’ Experience Supporting Retail Operations with IT
Testing Experience
More Than 400 Clients Across Industries
BugTrappTM
Advanced Technology for Tracking and Managing Bugs
Global Testing Network
Almost 3,000 Testers in Over 60 Countries
Accessibility Specialists
Digital Accessibility Expertise
Application Testing Solutions
Comprehensive Solutions for all of Your Testing Needs
Let’s discuss
How CTG can help you achieve your desired business outcomes through digital transformation.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.
Looking for a job?
We’re always on the lookout for great people who share our commitment to enabling our clients’ transformations.