OUR Expertise

For more than 35 years we’ve provided innovative and effective health IT consulting solutions and services to provider, payer, and medical device clients. Our collaborative approach—building true partnerships—helps us solve their most critical digital and business challenges.

Our digital IT solutions and services have helped our healthcare clients address their unique industry challenges including the increasing demand for automated, intelligent, and fast IT support operations, and the need to improve business efficiency—and ultimately, patient care and outcomes— through data-driven decision making and continuous innovation.

In our more than 35 years of working in the healthcare industry, CTG has served more than 900 healthcare clients in North America and Western Europe and maintains partnerships with today’s leading technology companies.

CTG Healthcare Solutions

Learn more about our tailored solutions for provider, payer, and medical device clients.

  • Provider Solutions
      • Consulting Partner Supporting all Major EHR Platforms (e.g., Epic and Cerner)
      • Training, Readiness, and Activation
      • Managed Service for System Support
      • Clinical Service Desk (Tier 1.5)
      • Business Continuity/Disaster Recovery
      • M&A Strategy, Program Management, Implementation, and Optimization
    • Health_2

      Ambulatory Advisory Solutions

      • Health Equity Execution
      • Provider Scheduling Optimization
      • Centralized Contact Center Activation
      • Strategies for Improving Access and Decreasing No Shows
      • Provider Panel Management Strategy
      • PCMH and Team-Based Care Assessment and Execution
    • Business Solutions

      Business Solutions

      • Advisory and Testing Program Development
      • Testing-as-a-Service (TaaS)
      • Test Tool Implementation, Support, and Training
      • Acquisition, Normalization, and Standardization
      • Data Stewardship and Quality Maintenance
      • Automation/AI-Based Monitoring and Cleansing
      • DataOps Managed Services
  • Payer Solutions
    • Patient Engagement and Satisfaction

      Member Engagement Solutions

      • Centralized, Omni-Channel Contact Center
      • Amazon Connect Services
      • Risk-Ready Networks
      • Care Management/Chronic Condition Management
      • Patient Portal Execution
    • Web Family Health

      Payer-Provider Relations and VBC Readiness

      • Strategy, Execution, Risk Stratification
      • Network Development
      • Credentialing and Enrollment
      • Care Models
      • Provider Relations/Communications
      • Performance and Compliance Readiness
      • Provider Performance Dashboards
      • HCC Optimization
    • Operate Optimize

      Payer Operations Modernization

      • Program Advisory, Planning, Execution
      • System Design, Build, Upgrade Management
      • Workflow Review and Optimization
      • Agile Transformation and Adoption
      • Training
    • Business Solutions

      Business Solutions

      • Benefit Automation Testing
      • Advisory and Testing Program Development
      • Testing-as-a-Service (TaaS)
      • Test Tool Implementation, Support, and Training
    • Data Management

      Data and Analytics

      • Acquisition, Normalization, and Standardization
      • Data Stewardship and Quality Maintenance
      • Automation/AI-Based Monitoring and Cleansing
      • DataOps Managed Services
    • Test Automation - Automation

      Process Automation With RPA and AI

      • Medical Management: Intake Management and Audit Compliance
      • Business Process Automation
      • Satisfaction Processes and Data
      • Member Enrollment
    • Population Health

      Population Health and Value-Based Care

      • Strategy and Execution
      • Quality Improvement/Compliance Consulting
      • HCC Management
      • CMS Star Rating Strategy/Optimization
      • Health Equity Compliance
    • IT Data Strategy Planning

      IT Transformation

      • Modernization, Securitization, and Streamlining
      • Consulting, Strategy, Execution, and Support
      • Managed Services and Optimization
      • Smart FHIR Application Development
      • Migrate, Operate, Optimize, and Support
      • DevOps, Managed Service, Tier 1-2-3
      • Full Healthcare Cloud Maturity Model
      • Assessment and Roadmap
      • Service Desk/Portal Support (Tier 1)
      • Application Management (Tier 2 and 3)
      • Scrum-as-a-Service App Development​
  • Medical Device Solutions
    • EHR Services

      Medical Device—Speed to Market

      • Roll-out Program Strategy and Execution
      • Full-Scale Training Programs and Logistics
      • Quality Improvement and Compliance
    • Web Family Health

      Patient Support and Device Management

      • Inbound and Proactive Customized Patient Training/Support
      • Support Program Build, Rollout, Ongoing Support, EHR/Data Integration
      • Technical Support and User/Device Registration
    • Data Management

      Data and Analytics

      • Normalization and Standardization
      • Data Stewardship and Quality Maintenance
      • DataOps, IoT, Integration and Provisioning
      • Dashboards, Visualizations, Machine Learning
    • Test Automation - Automation

      AI and Automation Solutions

      • Advisory and Program Development
      • Automation, RPA, Serverless Computing
      • Chatbots, Speech/Text Analytics, OCR
    • Operate Optimize

      Process and Technology Optimization

      • Enterprise Information Management
      • System Integration
      • Infrastructure and Hosting
      • Workflow/Application Review
    • Doctor

      Implementation and Clinical Education

      • Onsite/Virtual Programs for Medical Devices and Product Rollouts
      • Enterprise-Wide Training Programs and Teach-Backs
      • Real-Time Reporting and End-User Satisfaction Surveys
      • Peer-to-Peer Training and In-Service
      • Full Logistics and Team Management
      • Comprehensive Scheduling/Tools
      • Migration Strategy and Planning
      • Application Modernization and Migration
      • Contact Centers/Optimization
      • Comprehensive Managed Services
    • Application Management/Support (Tiers 2/3)

      Application Development and Support

    • Connection

      Digital Evolution and Transformation

      • Enterprise Strategy and Advisory
      • Technology Solutions—AWS, Microsoft, ServiceNow
      • Governance and Framework
      • Communications Training and Adoption

The CTG partner network is built to combine today’s leading technologies with CTG’s digital transformation IT solutions and services to accelerate our clients’ transformation initiatives.

Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.

Our strong partner network provides clients with even greater speed, adaptability, and confidence that their IT and digital transformation initiatives will be powered by the technologies, skills, methodologies, and industry experience necessary to achieve their desired business, technology, and operational outcomes.

Let’s discuss

How CTG can help you achieve your desired business outcomes through digital transformation.

Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.

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