Healthcare providers

Patient Experience and Accessibility Testing

Improving the Digital Experience for Your Patients. Testing Services Designed to Analyze and Optimize Your Patient-Facing Applications

Don’t Let Bugs Break Down the Patient Experience. The demand for patient-to-provider digital platforms like telemedicine, mobile apps, patient portals, and other eHealth technologies is higher than ever. Rapid deployments and frequent new features increase your chances of missing software bugs or defects that can create a negative user experience for patients and ultimately undermine quality of care and even clinical outcomes.

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Ensure the Best Digital Services to Support Your Patients

Our Patient Experience and Accessibility Testing services can help your organization:

  • Testing Assess
    Improve Accuracy, Usability, and Functionality
  • Review Assess Checklist
    Streamline and Optimize the Patient Experience
  • Care
    Drive Clinical Outcomes and Quality Care
  • Speed
    Increase Agility, Speed, and Quality
  • Increased Cost
    Maximize Cost Savings
  • Requirements Regulatory Compliance
    Comply with Accessibility Guidelines

Reach out and see how we can help.

Contact Us

service offerings

CTG’s innovative testing services improve your patients’ experience with the digital platforms that help them schedule appointments, access their electronic healthrecord, find your physicians, and more.

Our services, which can be performed remotely or onsite, are designed to identify and report any bugs or anomalies within your patient-facing applications to improve overall user satisfaction, functionality, usability, and accessibility. Extended services are available to continue testing or fix errors.

  • Usability

    Functional and Usability Testing

    Exploratory and scenario-based

  • Data Transfer

    Multi-Device Testing

    Ensuring your website and apps work for patients

  • Accessibility

    Accessibility Testing

    Web Content Accessibility Guideline
    (WCAG) 2.1 compliance

  • Global Delivery Network

    Multilingual Testing

    Knowledge to review translated

Value-Added Features

CTG’s testers leverage powerful software and proven processes that deliver results quickly. Our services include the following features:

  • Application Assessment: Validation of application complexity

  • Project Leadership: A dedicated CTG Program Manager

  • Testing Team: Up to 30 testers with 24x7 coverage

  • Executive Dashboard: Real-time bug-tracking and reporting

Why CTG?

Healthcare Expertise
Over 35 Years' Experience and 700 clients

Testing Experience
More Than 400 Clients Across Industries

Advanced Technology for Tracking and Managing Bugs


Global Testing Network
Almost 3,000 Testers in Over 60 Countries

Accessibility Specialists
Digital Accessibility Expertise

Application Testing Solutions
Comprehensive Solutions for all of Your Testing Needs

Let’s discuss

How CTG can help you achieve your desired business outcomes through digital transformation.

Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.

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We’re always on the lookout for great people who share our commitment to enabling our clients’ transformations.


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