Provide the Best Digital Experience to Your Clients

Providing a great user experience is crucial to the success of any digital service. Accessibility testing plays a key role in enabling organizations to deliver a great user experience across their websites and applications, and also supports digital inclusion.

Around the world, about 15% of the population is living with some form of disability. And with quickly aging populations and the growth in digitalization, digital accessibility has never been more important.

Accessibility testing assesses digital services and their ability to serve the needs and interests of all users, including those who rely on assistive technology to access the internet, applications, and other software solutions.

Do your digital services pass the test?

Contact us today to learn more about our Accessibility Testing.

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Is Your Website Accessible?

CTG's experts can help you overcome accessibility testing challenges to ensure your website is inclusive and in line with compliance requirements.


The benefit of accessibility testing lies in its ability to help organizations to meet their legal obligations while also taking advantage of economic and social opportunities that come with having digital services that are accessible to all users.

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    Reach Broader Audiences

    Accessibility guidelines make it easier for all user to access sites and applications, making it possible to serve larger audiences.

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    Enhance User Experience (UX)

    As accessibility improves the usability of digital services, it too leads to an upgraded UX.

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    Improve SEO

    With Google’s Page Experience algorithm, the accessibility of web content factors into SEO rankings and performance.

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    Increase Key Performance Indicators (KPIs)

    Accessibility makes digital services easier to use, which can improve important KPIs, such as conversion rates, acquisition costs, bounce rates, engagement rates, etc.

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    Meet Legal Requirements

    In many countries, digital accessibility is mandated by law, and organizations whose websites or applications do not meet the requirements can be fined or penalized.

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    Protect Brand Image

    Customers today overwhelmingly prefer to support organizations that truly commit to diversity and inclusion.

Accessibility testing is designed to reveal both functional and non-functional bugs or issues that can make a digital service and its content less perceivable, operable, understandable, and robust. However, accessibility testing is very different from other types of software testing. But don’t worry, CTG’s experts are here to guide your organization through the process.

Armed with an advanced approach and strong testing expertise, CTG has successfully planned and implemented accessibility testing campaigns across the public and private sector for more than 10 years.

CTG’s Approach to Accessibility Testing 

CTG takes pride in our ability to implement thorough accessibility testing campaigns that are tailored to meet the specific needs of each client. Our approach includes the following steps:

  • Requirements Regulatory Compliance

    Selecting a Reference Framework

    The first step in our analysis is to choose the reference framework and standard level to be achieved. To conduct accessibility testing, CTG uses our own test grid that adapts to regional and national regulations, including the Americans with Disabilities Act (ADA), which are commonly based on the success criteria of WCAG 2.0 AA or WCAG 2.1 AA with some slight variations. 

  • Goal


    Like any testing project, it is crucial to know how to target the pages that will be analyzed. For a dense site, such as administration sites, testing every aspect of the site is too complex. Therefore, a preliminary study is essential to control the test load.

  • Test Automation - Automation

    Automated Testing

    When performing functional testing, it is beneficial to consider automation. For example, automatically checking whether all images have the required “alt” characteristic is a lot less time intensive than manually checking.

  • Testing

    Manual Testing

    The heart of an accessibility analysis lies in manual testing. During manual testing, testers follow an evaluation grid and report any non-conformities or bugs.

  • Collateral/Reports


    At CTG, we provide a detailed report at the end of the campaign. We also give our clients access to our online bug tracking solution, BugTrapp.

Specific to the healthcare industry, CTG offers Patient Experience and Accessibility Testing, designed to analyze and optimize patient-facing apps to ensure patients have the best possible experience with increasingly popular digital platforms like telemedicine, mobile apps, patient portals, and other eHealth technologies.

Why CTG?
  • Experience/Industry Expertise (correct file)

    Accessibility Specialists

    Digital accessibility expertise

  • Partnership Consulting

    Testing Experience

    More than 400 clients across industries

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    Complete Testing Library

    Over 4,000 real testing devices

  • Crowdtesting/Customer Experience Testing

    Global Testing Network

    More than 3,000 testers in 60 countries

Let’s discuss

How CTG can help you achieve your desired business outcomes through digital transformation.

Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.

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