Activation Readiness, Training, Support, and Optimization Services That Enhance Adoption and Go-Live Success
While this is an exciting opportunity for staff to improve patient care and daily operations with technology, it can be stressful to face a change of this magnitude. You must ensure all ancillary systems and equipment are properly integrated and able to migrate data―like appointments and patient charts―to the new EHR, and plan for adequate support during go-live. In addition, potentially thousands of end users must be trained on the application and workflows. At go-live, staff need at-the-ready support to ensure adoption and build confidence in the new system.
CTG’s Training and Activation Solutions help your organization ensure a successful activation. We offer solutions for critical go-live readiness activities, end-user training, workflow optimization, and end-user support for our clients. CTG’s offerings provide:
CTG EHR Training and Activation Offerings
We provide the experience and knowledge to deliver the support you need, where and when you need it by offering the following services. We also offer comprehensive EHR Consulting Services that provide full lifecycle support for your EHR.
CTG enabled a smooth go-live for VCU Health System with training and at-the-elbow assistance for 16,000+ end users
"CTG was an important partner during our Epic go-live," says Sharon Gibbs, Senior Director of EHR Operations at VCU Health. "CTG was able to pivot quickly to address changing training, readiness, and go-live needs.”
CTG experts have supported 1,000+ EHR deployments for organizations like these:
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How CTG can help you achieve your desired business outcomes through digital transformation.
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