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How AI Tools Will Transform Quality Management In...
CTG Delivery Manager, Technology Solutions, Kumar Madurai, presents a "cautionary tale" regarding the sciences behind AI-produced decisions. Learn how to implement tools that will allow subject matter experts to use AI effectively and confidently...
April 20, 2018Blog
Part 3: The “C” in ITSM Generics
Following Parts 1 and 2 of “The ‘C’ in ITSM” blog series, Part 3 will focus on words not specifically linked to the people, process, and products of ITSM, but they are equally as important and impactful on your service management efforts. These “C...
April 20, 2018CASE STUDY
De Persgroep Publishing Relies on CTG to...
Our Client De Persgroep Publishing (DPP) is a fully-owned subsidiary of De Persgroep and produces newspapers, magazines, and new media, including several market leaders such as Het Laatste Nieuws, Dag Allemaal, Goed Gevoel, and HLN.be. Challenges...
CTG at Work
Jelle V.
I’m kind of an “early riser;” not that I don’t like to sleep late, but my mornings are always my most productive time of the day. So for me, a typical working day starts early. The alarm is usually set at 6.15 AM. Getting dressed, getting ready for...
