Utilizing a Single Cloud Platform to Enhance Healthcare IT Service Operations
Siloed tools and disconnected technology services and operations are roadblocks to delivering great experiences and reliable services. Achieving digital-first business growth starts by bringing your technology services and operations together. Healthcare organizations worldwide are realizing huge benefits from automating with ServiceNow. Consolidating services and operations on a single cloud platform gives you one data model providing visibility across your teams, tools, and technologies, and ultimately, improving the flow of your work.
By bringing technology services and operations together, healthcare organizations can:
CTG ServiceNow OFFERINGS
Digitally transform your healthcare organization by tapping into the power of ServiceNow to expand services while reducing costs, delivering high-quality employee experiences, and driving operational resilience, all with significant efficiency gains and less risk.
No matter the challenge or strategic imperative, we ensure our clients’ success through collaborative partnerships:
An Alaskan-Based Healthcare Organization
- Conducted ServiceNow environment assessment, enabling focused recommendations for current workflows
- Developed strategic roadmap to support IT initiatives, resulting in funding to IT leaders
Leading Cancer Center
- Designed workforce analytics portal, performed custom workflow development management, and enhanced core ITSM modules
- Implemented new modules such as Asset Management, Application Portfolio Management, Service Portal, Knowledge Management, Major Incident, CAB Workbench, and Agent Workbench, and created customized dashboards
How CTG can help you achieve your desired business outcomes through digital transformation.
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