Crowdsourced Testing
Helping Businesses Ensure Bug-Free Digital Products to Enhance the Customer Experience
Is your QA team detecting all the issues that users may experience on your site or mobile app? For most organizations, it is virtually impossible to catch every bug or defect. But what your QA team misses, your customers will most certainly find. The key is closing the gap.
Crowdsourced testing allows you to rapidly scale up your QA teams and traditional testing programs through access to a global pool of skilled resources that specialize in testing specific aspects of digital products, such as mobile applications and websites. Unlike internal testers, a crowdtesting solution offers an unbiased, fresh view of your systems, which is especially useful for gaining usability insights. Testing is performed under real-life conditions to uncover bugs, defects, or design issues quickly, ensuring that your software and web applications will satisfy customers—no matter where and how they are being used.
By combining the creativity and experience of a global community of expert QA professionals, crowdtesting provides a reliable, cost-effective, and efficient solution that helps organizations ensure bug-free digital products for any device or browser your customers use, target testing in specific markets, and significantly reduce test cycles.
Benefits of Crowdsourced Testing
CTG’s testers leverage powerful software and proven processes that deliver results quickly. Our services include the following features:
-
Speed and Flexibility
Rapidly set up a testing team to support your peak periods and urgent testing needs
-
Selectivity
Build a testing team based on your requirements such as desired skill level or location
-
Cross-Device Testing
Test on a range of real devices, configurations, OSs, etc., to eliminate the cost of purchasing devices
-
Geographic Targeting
Leverage experienced, vetted testers across the world to target testing within a specific location
-
Localization
Gather feedback on cultural nuances and translations from native speakers/testers
-
User Experience Testing
Validate the overall user digital experience by testing in real environments under real-life conditions
Talk to Our Experts Today About Improving the Quality of Your Digital Products
CTG Crowdsourced Testing
As part of CTG’s end-to-end Testing Solutions, crowdtesting delivers comprehensive QA testing across a wide variety of platforms and devices to cover every conceivable way your software or applications will be used, validating the entire user experience. Our crowdtesting offerings include:
-
Functional and Usability Testing
Exploratory and scenario-based
-
Point of Sale Testing
Validates the functionality of applications used for customer transactions
-
Multi-Device Testing
Ensures your website and apps work for customers
-
Multilingual Testing
Leverages native testers from your target countries
-
Test Automation
Converts your scenarios into automated tests that will be regularly executed
-
Performance Testing
Re-uses automated tests to verify the systems’ performance prior to go-live
-
Real-Life Monitoring
Verifies if critical workflows on the live environment are functioning correctly by re-using automated tests
According to CTG's survey, 77% of customers said they will exit an app or website if there are issues. Crowdsourced testing can help you avoid these costly errors.
Why Choose CTG as Your Testing Partner?
-
Application Testing Solutions
Comprehensive solutions for all your testing needs
-
24x7 Delivery Center Capabilities
Locations in U.S. (Florida), Canada (Montreal), Colombia (Bogotá), Belgium (Brussels), Luxembourg (Bertrange and Belval), France (Marseille), and India (Hyderabad)
-
Test Management Platform
CTG uses BugTrappTM for tracking and managing test campaigns, defect management and bug reporting; integrates with Jira and Redmine and allows uploading and downloading of testing scenarios and test results
-
Global Testing Network
QA teams comprised of 3,000+ vetted, expert testers in 60+ countries, including native speakers fluent in 50+ languages
-
Test Management
Dedicated testing leadership to oversee your entire campaign—from gathering and assessing your initial requirements, to designing test cases, selecting testers, tracking and managing bugs, and reporting results
-
We Are Testers
Proprietary platform used to manage testing campaigns with our global community of QA testers
ctg—An expert in crowdsourced testing
As one of the leading crowdsourced testing companies, CTG has supported more than 400 clients across industries including:
- Havaianas (Retail)—Website testing
- La Redoute (Retail)—App exploratory testing
- Danone (Food Services)—Website testing
- SEB (Smart Home)—IoT testing
- BNP Paribas (Banking) —Crowdsourced app testing
- Biogaran (Pharmaeutical Laboratory)—App testing
- Thalys (Transportation)—Chatbot testing
- AVIRA (Technology)—Software solution testing