An Omnichannel Contact Center Designed To Improve Client Support
Amazon Connect is a cloud-based tool that helps businesses deploy high-quality contact centers quickly and efficiently. As a high redundancy solution, it is both scalable and flexible to fit your business needs. It easily integrates with third-party tools, such as your CRM and workforce optimization technologies. Additionally, Amazon Connect does not charge software licensing fees, agent fees, or monthly minimums, so you only pay when you use it!
Keep costs low and streamline your operations. Allow CTG's experts to provide your company with an assessment for an Amazon Connect phone system integration today.
Cost Savings and Business Benefits
1Source: Forrester, “The Total Economic Impact of Amazon Connect,” June 2020