CTG’s Application Solutions provide a full range of offerings designed to maximize enterprise software and application investment value, efficiency, and effectiveness in support of your strategic objectives.
Offerings
Development
When a commercial product can't meet your needs, we build custom applications to address your unique business challenges.
Performance Management
We assess the efficiency of your application portfolio to identify improvement areas and ensure all capabilities are being leveraged.
Deployment, Implementation, and Integration
Our experts ensure new technologies are implemented correctly and function seamlessly within your current application portfolio.
Upgrades and Optimization
We help you navigate new releases to keep your applications current, and ensure your organization is leveraging the full functionality to maximize ROI.
Hosting, Support, and Management
CTG assists with both onsite and cloud application hosting, including Azure Cloud Solutions, and provides support to ensure maximum efficiency.
Application Service Desk
Our scalable Tier 2 and 3 support ensures 24x7 support for some, or all, of your organization’s application portfolio so you can focus on critical priorities.
We help you maximize the value of your technology investment—from initial implementation and creating a migration plan, to deployment, optimization, and maintenance.
Our clients must have innovative technology in place that supports business requirements, runs smoothly, and ensures users’ maximum effectiveness. CTG’s application and software services address these objectives across the full application lifecycle — from development, deployment, and integration, to optimization, management, hosting, and support. Our professionals bring experience and knowledge that spans a range of enterprise, industry-specific, and custom applications and software.
Benefits and Features
900+ Systems and Applications Supported
175+ Application Clients
Robotic Process Automation/Artificial Intelligence for Service Desk
24x7 Delivery Centers (North and South America, Western Europe, and India)
ITIL, PMI, and Application-Specific Certifications
Service Desk Agents Supporting 7 Languages
CTG software and application experts and vertical industry specialists collaborate with clients to assess their existing portfolio, define their business needs, and identify the right technologies and/or support model to meet them. We then use that information to deliver solutions that range from requirements engineering, application selection, and implementation, to development, deployment, optimization, testing, hosting, management, and support.
When commercial solutions are not the answer, CTG’s software and application development experts have experience with the latest development tools and technologies necessary to design fit-for-purpose, state-of-the art applications and software. A few of CTG’s proprietary solutions include:
- Inventory Control System: A just-in-time logistics application developed to meet the warehouse management needs of a large manufacturing and retail client.
- Disclosure Management System (DMS): An information disclosure application that supports the lawful sharing of communications data between telecommunication and government/law enforcement agencies.
Promaides©: A management software developed to meet the unique management needs of nursing home facilities in Western Europe that allows our clients to securely and efficiently manage patient medical records and housing and supply services.
For clients seeking application support and management, CTG offers a flexible suite of services that we have provided to more than 175 clients across many industries to achieve reduced costs, process and technology efficiencies, scalable capacity, improved user satisfaction, and effective workforce management.
Our depth of experience in industries such as healthcare and life sciences; oil and gas; retail and manufacturing; banking, finance, and insurance, government; and utilities provides clients with Application Solutions that address unique, industry-specific challenges.
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Application Solutions Information
Knowledge Center
View all of our resources, including videos, blog, news, whitepapers, and webinars
Blog
The Great Challenges of Digital and Mobile Applications in 2021
News
The Long Game On Telehealth
Webinar
From Zero to 100: A Practical Framework to Jumpstart your Test Automation Program
Video
Microsoft 365 Consulting Services
Our strong, strategic partnerships have allowed us to better serve the needs of our clients for more than 50 years.
Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.
Let’s discuss
How CTG can help with your next strategic initiative.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.