When Traditional Communication Structures Collapse During a Cyber Event:
- Critical updates fail to reach frontline staff at the moment of highest vulnerability
- Decision paralysis sets in as teams wait for instructions that never arrive
- Inconsistent patient care protocols emerge across different departments
- Third-party partners continue operating normally, unknowingly expanding the attack surface
The Financial Impact:
- $9.77M—Average cost of a healthcare data breach in 2024
- 758,288 records breached daily in the healthcare sector
- Extended recovery times in organizations without clear communication protocols
During the Change Healthcare breach, many provider organizations couldn't effectively communicate downtime procedures, resulting in widespread appointment cancelations and revenue cycle disruptions that continued months after technical systems were restored.
Implementing communication protocols across departments costs less than potential breach recovery, and organizations with strong communication strategies recover operations faster.
Your Culture Is Your Strongest Cyber Defense
Technical safeguards alone cannot protect your organization from today's sophisticated cyber threats. Without the cultural foundation of strong communication protocols, shared responsibility models, and experience bridging strategies, your technical investments may prove worthless when systems inevitably fail.
Take the First Step:
Is your culture ready for a cyberattack? CTG’s Cyber Resilience Culture Assessment helps uncover hidden vulnerabilities in your communication protocols and equips your team to respond with confidence when systems go down.
Delivered through our proven Cybersecurity Advisory Framework (CSAF), this expert-led assessment provides:
- A clear, accurate assessment of your current security landscape
- Prioritized insights across privileged accounts, vulnerabilities, and compliance gaps
- A customized roadmap to guide smart, targeted security investments
- Access to 250+ top-ranked global cybersecurity experts
This assessment is ideal for CISOs, CIOs, and Compliance Officers looking to bridge the gap between technical defense and organizational resilience.
Strengthen your frontline. Accelerate recovery. Build lasting resilience.
Get connected with a CTG cybersecurity expert today.
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