Navigating the Future of AI-Driven Patient Engagement

As patients enjoy positive AI-led interactions in other areas of their lives, they are coming to expect such treatment from their health systems. So if, instead, they receive a robotic and clunky experience from their hospital, it can constitute a one-way ticket to pressing 0 until a human comes on the line, or abandoning the call altogether. So what are IT executives to do?

In this timely webinar from healthsystemCIO, sponsored by CTG, we’ll speak to leaders who are focused on providing an optimal AI-powered interactive voice recognition experience so—as often as possible—patients can efficiently get their questions answered without needing to “speak to a representative.”