Welcome to CTG’s “What Works” Webinar Series

Our educational topics focus on how business and IT leaders across industries can leverage “what works” based on industry best practices and practical real-world experience – how to better leverage people, data, and technology to make your organization more efficient and effective.


One Hospital’s Journey from a Fee-For-Service Culture to a Value-Based Care Model
11:00 a.m. ET/10:00 a.m. CT

Join CTG and Akron Children’s Hospital for an informative look at how a large pediatric health system transformed from encounter-based to data-driven, positioned themselves for value-based contracts, and prepared their operations, both clinically and culturally, for a changing health environment as they continue to help families manage childhood conditions and overall wellness.  This journey of transformation, which involved significant administrative support with extensive policy, procedure, and cultural restructuring, was designed and developed entirely with a PCMH/CPC focus.

This presentation, co-presented by executive and operational project team members who led the transformation, will cover topics to include:

  • Team-Based Care Concepts
  • Quality reporting
  • EMR optimization
  • Practice dashboards
  • Management huddles
  • Risk stratification methodology for complex condition
  • Reporting
  • Sustainability and growth

We’ll review and explain actual tools developed for the organizational transformation. 

Attendees can expect to:

  1. Understand the steps taken to transform Akron Children’s Hospital Primary Care operations, both clinically and culturally, for a changing healthcare environment. 
  2. Learn about the range of tools needed to achieve the transformation including: Project Management tools, Quality and Operational Dashboards, and EMR tools.
  3. Recognize the maturity and evolution of a quality program from instance-based to outcome-based, and how all staff involvement assists in sustainability.

All registrants will receive a free laminated copy of the PCMH Annual Reporting Requirements for 2019.  Include your mailing address to receive your copy.


11:00 ET/10:00 AM CT

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FUTURE WEBINARS - Registration coming soon!