Buffalo, NY, February 5, 2026— CTG, a Cegeka company delivering IT and business solutions that enhance clients’ digital agility, announced today it has been recognized as a Managed IT Services top performer in the Best in KLAS Software & Services 2026 report. This recognition marks an improvement from CTG’s 2025 scoring and reflects continued year-over-year gains in client experience, performance, and trust.
CTG earned a 93.7 (on a 100-point scale), based on direct feedback from healthcare organizations currently using its managed IT services. According to the report, CTG achieved:
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100% of clients said they would buy from CTG again
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100% of clients said CTG avoids charging for every little thing
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An A grade for loyalty
KLAS respondents consistently cited CTG’s ability to deliver reliable service, scale resources quickly, and act as a trusted partner across complex managed IT engagements.
One healthcare client interviewed by KLAS shared the following feedback:
“We chose CTG because they already had a master service agreement in place with us, so that made it easy to bolt on a statement of work. Once we got the bids back, the selection was easy. I’m considering establishing CTG as the firm doing the work for another location to build up the mitigation of risk and take away from the current firm we use there. I can’t imagine anybody better than CTG based on their performance; we want to extend their services. The benefit of working with CTG is that they offset the other firm we use, and they give us options because they have the search capacity to overcome shortfalls, so they can bring people in pretty quickly. The intent was to get somebody’s foot in the door and allow them to bid on the concept. When CTG responded to our statement of work with pricing, that drove the service. I didn’t have a relationship with them prior to the decision. We extended things with them because their performance was outstanding. As we go through some changes, CTG will be there without any hiccups.” —Director, May 2025
“This recognition reflects our focus on long-term partnerships, reliable delivery, and transparent value,” said Daniel Stoke, VP of Healthcare at CTG. “We are grateful for our clients’ trust and proud of our team’s commitment to delivering consistent, high-quality managed IT services.”
Stoke emphasized that this recognition represents a milestone, not a finish line.
The company continues to evolve its offerings, with managed IT services and modern security capabilities, including a recently launched U.S.-based security operations center (SOC), forming a foundation for stronger operational outcomes. As part of this evolution, CTG is investing in partnerships that bring trusted AI capabilities to service desk agents, helping healthcare organizations improve responsiveness, efficiency, and patient care while allowing CTG to offer our services more cost-effectively at scale.
KLAS Research is a leading healthcare IT data and insights firm that evaluates vendors based on validated purchasing decisions and direct client feedback from healthcare organizations.
For more information about CTG’s managed IT services, visit our website.
About CTG
CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome challenges. Our expertise, grounded in more than 55 years’ experience, drives data-driven decisions, boosts business performance, enhances client experiences, fosters continuous innovation, and elevates cyber resilience. CTG combines local Americas market knowledge with the global expertise of over 9,000 Cegeka Group team members in more than 15 countries to provide innovative, tailored solutions. Together, we operate across the Americas, Europe, and India, working with over 3,000 clients in high-growth industries. Visit www.ctg.com.
Media Contact
Amanda LeBlanc
Senior Vice President, Marketing
amanda.leblanc@ctg.com
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