Bolstered by cognitive services, intelligent automation empowers organizations to thoroughly analyze processes and capture valuable knowledge that might otherwise be lost. This enhanced knowledge management accelerates onboarding, training, and overall employee productivity, ultimately providing a competitive edge in the market.
In this article from InformationWeek, CTG's Rick Cruz explains that embracing intelligent automation doesn’t just enhance efficiency and customer satisfaction—it also positions your business to excel and innovate in an ever-changing market.