Webinar: Overcoming Barriers in Healthcare with ServiceNow

Overcoming Barriers: A Blueprint for Healthcare Digital Transformation

October 05, 2022

Tune in for an interactive panel discussion with CTG and ServiceNow that will explore how pressures on the healthcare industry continue to increase and compound, causing enormous challenges for providers.

These stressors are forcing the healthcare industry to transform how they conduct business. Market leaders are embracing digital initiatives that “rethink and reimagine” the delivery and management of the patient experience, thus enabling clinicians and other employees to successfully enable and optimize management of technology assets.

CTG and ServiceNow experts will discuss current industry challenges, and more importantly, ways in which you can successfully navigate these obstacles by focusing on patient and employee experiences and automated workflows to streamline your processes.

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Presentation Slides

Speaker

Brett Hunt

Vice President, North America Solutions and Delivery

Brett Hunt was appointed Vice President, North America Solutions and Delivery in April 2022. In this role, he is responsible for executing and evolving CTG’s solutions strategy in North America by creating and deploying innovative digital technology solutions that solve customers’ most difficult challenges. Previously, he served as CTG's Managing Director, Solutions, North America. Brett joined CTG in July 2020.

Speaker

Tanya Johnson

Managing Director, Health Solutions, North America

With more than 25 years’ experience in the healthcare industry, Tanya Johnson has a strong track record of managing and building solution practices. She has expertise in the full EHR lifecycle, including implementation, training, activation, and value-based care. Ms. Johnson also has experience in cloud, device migration and training, and software testing (automated and crowdsourced).

Speaker

Rick Cruz

Director, Application and Information Solutions and Testing, North America

As Director of CTG’s Application and Information Solutions (AIS) and Testing in North America, Mr. Cruz has executive responsibility for the ongoing development of CTG’s AIS and Testing offerings and teams to deliver innovative, global services that help clients strategically address their business challenges. Rick is an accomplished IT leader and TOGAF Certified Enterprise Architect with 25+ years of IT experience, specializing in global solution delivery, enterprise digital transformation platform and solution development, user experience and quality assurance, and data integration. Adept at improving operational efficiency, reducing costs, formulating plans to support ongoing business change, and liaising between technical and non-technical groups, Mr. Cruz has a successful track record in solution architecture and execution, as well as business relationship management.

Speaker

Tamiko Gibson, DNP, ARNP, PMP

Solution Architect, Health Solutions

As a Solution Architect for our Healthcare team, Tamiko is responsible for the development and integration of solutions for our clients digital environments, and specializes in Epic and EHR activations. Ms. Gibson is an expert training leader with extensive healthcare experience, and is an eight year veteran of Epic instructional design, project planning, build and training delivery. Tamiko has extensive practice in multi-faceted healthcare systems with demonstrated excellence in delivering domestic and international partnerships across diverse enterprises. Throughout her career, Tamiko has proven and certified system training expertise in high-visibility, fast-paced environments with a talent for driving change management initiatives, analyzing training needs, developing and simplifying procedures, creating customized curriculum, and orchestrating training program implementation strategies.

Speaker

Kevin Boulas

Solution Architect, ServiceNow

As a ServiceNow Solution Architect, Mr. Boulas is adept at translating complex business needs into robust solutions with a strong background in customer-facing and supply chain-enabling processes. Kevin brings over 5 years in ServiceNow specific business experience and is a ServiceNow Certified Systems Administrator, certified Partner, and has multiple micro-certifications and trainings.

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