Identity and Access Management (IAM) Services

Energy and utilities organizations face a growing identity challenge across IT and OT—limited visibility, inconsistent governance, and rising regulatory pressure in high availability environments.

CTG helps energy organizations modernize IAM in a practical way that respects OT constraints—enabling secure third party access, reducing operational risk, and staying audit ready by design (not bolted on later). Backed by CTG’s broader cybersecurity and advisory expertise, we deliver IAM for regulated, high availability environments without disrupting field or plant operations.

CTG also offers IAM as a managed service so you can offload day to day operations, maintenance, and compliance support while keeping IAM reliable for mission-critical operations.

We monitor and tune your IAM program, apply updates, and provide 24x7 support to help prevent issues before they impact operations. You also get access to CTG’s broader cybersecurity and advisory expertise to strengthen resilience as your environment evolves.

Our IAM Center of Excellence is dedicated to supporting organizations across various highly regulated industries, including energy and utilities. Our IAM Center of Excellence boasts a dedicated team of more than 60 certified IAM and PAM experts. 

• U.S. Pipeline: Supported long-term cybersecurity operations and executive reporting, including firewall management and incident response. Helped the client meet TSA Security Directive requirements and coordinated related cybersecurity initiatives.

• U.S. Railroad: Developed a TSA-compliant Cybersecurity Implementation Plan (CIP) aligned to Security Directive 1580/82-2022-01 and the TSA Information Supplement. Managed delivery of the CIP roadmap across vendors and internal teams to meet compliance timelines.

• U.S. Electric Utility Provider: Planned and deployed tools to scan and manage OT infrastructure in the client’s main plant, then refined configurations and expanded deployment across power plants.
  

• Baptist Health Care: Strengthened cyber resilience with 24x7 monitoring and a security dashboard, plus formalized risk assessments and cybersecurity policies to improve detection and response. Read the full case study.