CTG Automated Dental Crown Company Inventory Management and Customer Service

Client is a pediatric dental crown manufacturer and supplier who wanted to automate their product inventory and
customer order details. The client entered the pediatric dental crowns market in order to facilitate an easy supply of the products to dental clinics and hospitals. Today, the company is manufacturing and supplying affordable crowns, catering to the underserved children with high quality support at reduced cost. 

The Challenge and Opportunity

The client’s vision grew and so did the business which mandated the need to automate inventory, purchase and supply management with minimal process and tools. Since the client has a lean workforce, with an even leaner back office administration staff, automation of the entire process, right from inventory management to product logistics, was on the top of the demand list. They also wanted to integrate shipping and tracking information to the solution to make order management less cumbersome. 

The Solution and Results

CTG solution for the client comprised of value-added services like Product Categorization and Customer Management to help client view data related to inventory, orders and sales. By deploying and leveraging technologies like ASP.NET MVC and Azure Compute services, CTG created a new solution to digitally transform the sales and inventory management process from the conventional Excel sheets. This solution was easy to use, saved time, and offered accurate information to the stakeholders which reinforced their business substantially.