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CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

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Client Success Story

CTG Built a Workforce Management Platform for Velocity Global

Key Challenges

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Platform customizations difficult to implement at scale

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Limited support for multiple third-party integrations

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Need for modernization to enable global expansion

Business Benefits

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90% automation of manual processes with workflow

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100% reporting for all workflows in the system

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93% increase in data accuracy and traceability

iWorkGlobal LLC – Acquired by Velocity Global in Apr'21, is the largest global Employer of Record. It is a digital workforce management platform used widely across various countries. The organization's vision is to create a world where companies can engage talent quickly, without any slips in compliance, and sans barriers. They find talent worldwide, onboard them, take care of all the paperwork required, and help them find work around the world.

The Challenge and Opportunity

With several new clients using the MyVista platform, unique customizations of the MyVista platform were a challenge as the time and resources needed to execute this was simply unavailable, especially at the scale the organization was growing. Apart from UX customizations and enhancements, there was also a need for the platform to support multiple 3rd party integrations. These needs had to be addressed quickly by iWorkGlobal, given they wanted the system to scale with the growth of the business. They needed the perfect engineering partner who could enable these enhancements to provide a quick onboarding turnaround-time for their customers.

The Solution and Results

MyVista by iWorkGlobal is a cloud-based workforce management platform. The organization wanted to improve the efficiency of the system, through an improved cloud strategy. CTG, with its proven track-record in delivering world-class technology solutions, was able to understand the challenge iWorkGlobal faced and greatly enhanced the MyVista platform operations.

The following changes were built into the MyVista platform to enhance the system:

  • A comprehensive dashboard displaying a summary of all workflows
  • Product roadmap feature implementation and enhancements via multiple sub-projects
  • Working of MyVista platform was restricted to the USA alone before CTG engaged with iWorkGlobal team. CTG developed an overall solution to implement globalization.
  • Enhanced automation capabilities improved overall quality and reduced the TCO
  • Introduced DevOps process for build and deployment by implementing CI/CD using Azure pipelines. This reduced manual interventions and manual errors. 
  • Migration of outdated Angular1.x to 10.x to make the solution future-ready
  • Improved security-enabled third-party integrations

As a result, there was an increase in the number of users accessing this digital platform for their work.  iWorkGlobal achieved a Net Promoter Score® (NPS®) of 57 from all of its clients in the first quarter of 2020, demonstrating the company's dedication to delivering exceptional customer service and a world-class user experience. Working Solutions started selling this solution to their respective clients as a white-labeled solution and this produced a revenue stream for them.

Future Enhancements

iWorkGlobal and CTG continue their engagement in enhancing the product features and improving integrations & scalability. This includes the addition of various new aspects to the platform to improve its versatility in this space. There are also plans for integrating MyVista with a product from Velocity Global with the help of Elixir and ReactJs

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