The Challenge and Opportunity

Toyota Motor Europe (TME) is the operating subsidiary that oversees all operations of the Toyota Motor Corporation in Europe and Western Asia. Its operations include research and development, manufacturing, sales, marketing, after-sales, and corporate functions. The company is headquartered in Brussels, Belgium. Toyota’s operations in Europe began in 1963. TME’s ConnectedProduct division works with their multimedia service providers to provide new and updated Connected Services―including multimedia software and navigation maps―to European and Russian markets. The division’s purpose is to deliver reliable and intuitive services that meet customer needs and provide tangible benefits that improve the in-car experience with Toyota and Lexus vehicles. Before releasing any of these products to customers, a series of test scenarios needs to be conducted in a lab (test benches) and on the road (Karashi road tests). 

The Solution and Results

CTG consultant(s) manage the testing and verification of the (to-be-released) multimedia software and map updates. Covered test scenarios include:

• Bench testing
• Regression testing
• Integration testing
• Sanity testing
• End-to-end testing
• Acceptance testing
• Production/live testing

With CTG’s support, all new and updated versions of Toyota and Lexus multimedia software and maps are thoroughly tested and certified to ensure they meet the intended purposes before releasing them to the European and Russian markets. Our partnership allows TME to go to market with the confidence that they are providing customers with a high-end digital experience through Connected Services.