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CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

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Client Success Story

CTG Transforms Manufacturing Conglomerate with Cloud BI Solution

Key Challenges

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Data silos due to multiple tool chains across subsidiaries

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Manual data consolidation across ERP, CRM, Finance, and HCM for reporting

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Inconsistent metrics hindered performance comparisons

Business Benefits

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Near real-time access to current and historical reports

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Reduced manual errors through automation

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Improved critical financial decision-making capabilities

American Leather Inc., manufactures a large range of premium leather furniture such as sofas, sectionals, chairs, recliners, beds, and related accessories and serves customers throughout the United States. Founded by a group of enthusiastic engineers in 1990, the then small team has now grown to 600 employees, based out of Dallas, Texas, and is housed in a state-of-the-art 350,000-square-foot factory. They are also the proud founding members of the Sustainable Furniture Council.

The Challenge and Opportunity

Each entity used different toolchains across ERP, CRM, Finance, and HCM, making data consolidation and reporting at the Holding Entity level highly manual and inefficient.  Additionally, every entity used a different set of metrics to monitor their performance. Data consolidation, reporting, and metric tracking were done using Spreadsheets and shared either via Email or Shared Drives.

American Leather (AL) could not compare the operational efficiency of all its subsidiaries due to inconsistent KPI naming and tracking. They sought a robust Business Intelligence (BI) platform  to track the performance of all their companies across Operations, Sales, Finance, and Human Resources. 

The Solution and Results

CTG implemented Impower BI for intelligent reporting and CTG Robotic Process Automation (RPA) to extract data from legacy systems. Data from diverse sources like Oracle, AS400, QuickBooks, and SaaS platforms were standardized and stored in Azure Storage for processing by the Data warehouse. CTG RPA Platform interfaced with systems to fill the void of missing APIs or the need to use OCR / AI-based approaches to extract data from complex systems. Azure Data Factory's capability to process large and unorganized data from various heterogeneous systems was used to integrate, transform, and load data extracted, either with CTG RPA or directly from target systems, into the Data warehouse.

CTG's Impower BI platform: 

  • Provided modern charts, graphical widgets, and pre-defined reports to help users get Financial, Operational, Sales, and HR insights.
  • Enabled dynamic reporting with filters for daily, weekly, monthly, YTD, and multi-year views of multi-entity KPIs, and financial reporting of cash flows, trial balances, inventory, balance sheets, order booking, sales reports and more.
  • Included a dynamic report builder for users to pick and compare KPIs using multi-dimensional reports, pivots, dynamic charts, and graphs with export options like Spreadsheets and PDFs for external analysis and sharing.
  • Offered dashboards for real-time KPI comparison against historical data enabling the business to monitor and compare performance on a real-time basis with past performance data.

CTG's Robotic Process Automation:

  • CTG's RPA Bots extracted data from sources lacking databases or APIs with zero errors.
  • Platform supports both attended and unattended automation for standard business processes and tasks.
  • Artificial intelligence and additional cognitive capabilities allows adding reasoning capabilities to the project.

Impower BI ensured security and data insights with system parameter management, multi-factor authentication, and administrator controls. CTG's quality processes covered techniques such as Source System Loop Back Verification, Multi-level Data Transformation Verification, Past & Present Legacy System Report Verification, Data Certification & Statistics Collection. Beta and production environments enabled incremental verification and release of metrics and reports.

The dashboard provided detailed business reports, giving stakeholders near real-time access to current and historical data. Manual report extraction, computation, and distribution were fully automated, reducing errors and delays. P&L data, Balance Summary, Cash Flow, and KPI indicators were accurately reported on time, improving American Leather's decision-making.

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