CTG Helps Medical Center Accelerate and Streamline Testing With Eggplant DAI Test Automation Software
The client is an academically affiliated medical provider with multiple hospitals, clinics, and facilities in the Southeastern United States.
Challenge
The client is an academically affiliated medical provider with multiple hospitals, clinics, and facilities in the Southeastern United States. They faced significant challenges with manual testing and operations processes, specifically when more than 20 manual test cases were needed to convert numerous Inpatient Workflows and new LAB orders at their recently established LAB location.
CTG's Solution
CTG tackled the client’s challenges by employing our testing solutions expertise and effectively implementing process automation using Eggplant Digital Automation Intelligence (DAI) Test Automation Software. The client achieved:
- Accelerated Testing Execution: The testing process is now significantly faster and no longer requires a Subject Matter Expert (SME) to complete, enabling more logical resource utilization.
- Efficient Testing of LAB Orders: The previously daunting task of testing almost 1,000 LAB orders has been streamlined. Now, a single resource can handle the testing process, reducing dependency on multiple resources.
CTG’s expertise in managing and delivering on project goals ensured success throughout the engagement. We established a strong and collaborative relationship with the client’s leadership, fostering trust and clear communication, which contributed significantly to our selection over other companies.
Our partnership with the client and the implementation of Eggplant DAI Test Automation Software not only addressed their initial challenges, but also brought about transformative changes, enhancing their automated testing processes and overall operational efficiency. Because of our ownership of this important project and the exceptional value CTG delivered, the client extended their contract with us for another year.