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Addressing IT and operations challenges to enable organizations to better serve patients and members.

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Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

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CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Join our team Contact us

Client Success Story

CTG Helps Financial Institution Overcome Complex Microsoft 365 Migration

Key Challenges

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Complex challenges migrating from older SharePoint versions to Microsoft 365

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Less than three months until go-live

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Needed expert support

Business Benefits

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Improved webpage performance by almost 100%

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Realized a monthly savings of $8,000 in licensing costs

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Streamlined multiple instances of SharePoint to one modern platform

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Improved collaboration and end-user experience

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Enhanced data security

Leading Federal Credit Union

CTG was engaged by one of the leading federal credit unions in the U.S., serving nearly 675,000 individual and business members globally, to help transition from multiple older versions of SharePoint to Microsoft 365. 

Challenge

Our client is one of the leading federal credit unions in the U.S., serving nearly 675,000 individual and business members globally. The organization was encountering a host of complex issues transitioning from multiple older versions of SharePoint to Microsoft 365. Browser latency, heavy site customization, and large amounts of stagnant data were just some of the snags holding up the migration. With less than three months until go-live, the client struggled to find the time, internal resources, and strategic approach necessary to get the migration back on track. They engaged CTG to assess and execute their migration effort to improve its efficiency, automate tasks using SharePoint online, modernize their end-user interface, and implement Microsoft Teams—all to accelerate the organization’s digital transformation and optimize mission-critical business operations, while securing access to sensitive data and functionality. 

Solution

Identifying improvements to ease the client’s migration woes was a critical preliminary step of CTG’s approach. Before performing the migration, our team conducted a current-state assessment to understand where the client’s prior migration efforts were falling short of their technical and business expectations, leveraging this insight to begin developing an effective cutover strategy.

CTG used the ShareGate Inventory and Reporting tools to conduct pre-migration checks, which revealed several issues including broken links in their site navigation and large amounts of custom features and stagnant data. After confirming and validating the issues with the client’s technical team, we developed PowerShell scripts to orchestrate large migrations using ShareGate. We worked with the business to streamline site customizations and clean the metadata and permissions. In addition, CTG developers created tailored scripts to address issues that could not be handled by ShareGate.

During the migration, CTG focused on improving the look and feel of the client’s site content by developing enhanced features including a news carousel and customized links, lists, and web parts. Following the completion of the SharePoint migration, we began work on their Microsoft Teams implementation, leveraging a progressive approach where new features were gradually introduced into the environment. This included a way to improve adoption by establishing clear channels of communication to introduce tips and new features. A new extranet site was created for this purpose, however, all other sites in the Office 365 tenancy needed to be restricted to internal access to prevent sensitive data leaks.

CTG’s support of the client’s migration allowed them to successfully go live within their three month deadline. Not only did CTG deliver a seamless transition to Microsoft 365, implementing a digital workspace via Teams provided an immediate uplift in the client’s ability to collaborate and securely manage access to vital information. CTG also helped Microsoft and the client identify bottlenecks that impacted user experiences, and ultimately, improved webpage performance by almost 100%. Additionally, with the move to Microsoft 365, the client now realizes a monthly savings of $8,000 in licensing costs. 

Care to share?