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CTG, a Cegeka Company

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Applications

Empowering businesses with modern, scalable, efficient apps.

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Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

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Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

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Finance and Insurance

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CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Join our team Contact us

Client Success Story

CTG Revamps Global Freight's Web Portal into Scalable Cloud Platform

Key Challenges

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Fragmented systems & scalability issues

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Decentralized error logging & maintenance overhead

Business Benefits

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95% increase in data accuracy & traceability

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100% detailed logging & remote debugging

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100% reporting enablement

The client is a global player in air and sea freight forwarding, customs brokerage, and warehouse inventory management services. The company has pioneered in this space and has a worldwide presence.

The Challenge and Opportunity

The client managed multiple shipping and logistics vendors, each with standalone applications, making operations laborious and limiting scalability. They needed a centralized error logging system and a web portal for better user experience, access control, and grouping to differentiate user roles and responsibilities. Maintaining desktop applications was a challenge as the network team had to frequently request  individual users to accept updates and install them. The client wanted to transform their freight management system with few additions to help achieve maximum efficiency:

  • A web portal with minimum latency for global access
  • Infrastructure advancements and support - with reduced involvement from IT team
  • Minimal downtime
  • Round-the-clock monitoring and support
  • Integration aspects to share documents like invoices and shipping status

The Solution and Results

CTG revamped UI/UX design to modernize the web portal and provide a better user experience. Requirements for multiple solutions with value-added features were discussed with the client and prioritized for implementation. Some of the key features include:

  • Distributed processing using Kafka
  • Customized UI development using Kendo

Our team reviewed requirements during the analysis phase and analyzed the tech stack, solution approach, and
scalability aspects to enhance the web portal. After the analysis phase, we estimated the timeline and created a project plan. We developed and deployed the AWS cloud solution using AWS templates, reducing maintenance overhead and minimizing downtime. We implemented centralized error logging and enabled portal-wide updates from a central location. User groups were also created, and accessibility to the portal improved multifold. 

The client coordinated with multiple partners for cargo handling, warehousing, fleet management, and logistics and each vendor had different invoicing and document-sharing processes, with varying formats and frequent changes. This created challenges in accumulating, processing, and sharing documents efficiently.  We implemented an Electronic Document Interchange (EDI) solution to share documents with vendors and partners easily. WebMethods, an EDI tool, was used to build an end-to-end solution that addresses onboarding new vendors, planning, and testing the EDI flow.

The CTG team adopted latest tools like Kendo Grid, Apache Shiro, Apache Solr, and others to simplify the implementation cycle and deliver a performance-intensive solution.

The freight management system was put through end-to-end quality and assurance processes to ensure maximum efficiency. Our team of experts provided architectural and advisory support as and when required, regulated the existing freight management system, and improved its efficiency.

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