CTG Strengthens EPA Compliance for Energy Organization

The Challenge and Opportunity

A global energy company faced significant environmental challenges which led to a consent decree update with the Environmental Protection Agency (EPA). This consent decree put forth strict regulations related to management of their Air programs, requiring:

• Documentation and analysis of processes to identify and close compliance gaps
• Implementing root cause analysis to drive down regulatory fines and enhance accountability
• Integration of data from various sources to ensure effective reporting related to compliance

The Solution and Results 

CTG partnered with the client to define and implement processes in support of a comprehensive compliance strategy. This strategy began with workflow mapping, where CTG documented the organization’s processes to clarify roles and responsibilities.

Additionally, CTG implemented processes that enabled a thorough analysis of compliance gaps and performance measures. Notably, CTG placed strong emphasis on root cause analysis to more accurately identify the underlying sources of problems, rather than just addressing surface-level symptoms. As a result, the organization was able to effectively reduce recurring issues, leading to more robust and sustainable long-term compliance.

As part of the strategy, CTG integrated data from multiple sources (e.g., inspection, rounds and readings, incident management databases) into a data lake for comprehensive reporting. The success of the approach in the Air program led to expansion into other environmental areas, further broadening the client’s compliance approach. 

The client’s partnership with CTG yielded significant improvements. By establishing key performance indicators and metrics, the client can now proactively monitor environmental performance metrics effectively to ensure alignment with EPA requirements. This shift towards a more proactive approach in managing environmental compliance has led to smoother regulatory audits. The partnership has not only enhanced the organization’s environmental stewardship but also strengthened program documentation and refined work procedures, resulting in a more efficient and effective operational framework. These efforts have set the stage for more improvements in the future.

The partnership resulted in:

• 30% reduction in compliance gaps
• 50% improvement in proactive root cause analysis
• 60% increase in data integration efficiency
• Extended contracts and expansion into other compliance areas

These achievements demonstrate the team’s commitment to excellence and the tangible benefits of the CTG partnership. The improvements have positioned the client for continued success in environmental compliance and operational efficiency.