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Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

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CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

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Client Success Story

CTG Strengthens EPA Compliance for Energy Organization

Key Challenges

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Process documentation/analysis to address compliance gaps

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Root cause analysis to reduce fines and enhance accountability

Data integration to enhance compliance reporting

Business Benefits

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30% reduction in compliance gaps

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50% improvement in proactive root cause analysis

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60% increase in data integration efficiency

The Challenge and Opportunity

A global energy company faced significant environmental challenges which led to a consent decree update with the Environmental Protection Agency (EPA). This consent decree put forth strict regulations related to management of their Air programs, requiring:

  • Documentation and analysis of processes to identify and close compliance gaps
  • Implementing root cause analysis to drive down regulatory fines and enhance accountability
  • Integration of data from various sources to ensure effective reporting related to compliance

The Solution and Results 

CTG partnered with the client to define and implement processes in support of a comprehensive compliance strategy. This strategy began with workflow mapping, where CTG documented the organization’s processes to clarify roles and responsibilities.

Additionally, CTG implemented processes that enabled a thorough analysis of compliance gaps and performance measures. Notably, CTG placed strong emphasis on root cause analysis to more accurately identify the underlying sources of problems, rather than just addressing surface-level symptoms. As a result, the organization was able to effectively reduce recurring issues, leading to more robust and sustainable long-term compliance.

As part of the strategy, CTG integrated data from multiple sources (e.g., inspection, rounds and readings, incident management databases) into a data lake for comprehensive reporting. The success of the approach in the Air program led to expansion into other environmental areas, further broadening the client’s compliance approach. 

The client’s partnership with CTG yielded significant improvements. By establishing key performance indicators and metrics, the client can now proactively monitor environmental performance metrics effectively to ensure alignment with EPA requirements. This shift towards a more proactive approach in managing environmental compliance has led to smoother regulatory audits. The partnership has not only enhanced the organization’s environmental stewardship but also strengthened program documentation and refined work procedures, resulting in a more efficient and effective operational framework. These efforts have set the stage for more improvements in the future.

The partnership resulted in:

  • 30% reduction in compliance gaps
  • 50% improvement in proactive root cause analysis
  • 60% increase in data integration efficiency
  • Extended contracts and expansion into other compliance areas

These achievements demonstrate the team’s commitment to excellence and the tangible benefits of the CTG partnership. The improvements have positioned the client for continued success in environmental compliance and operational efficiency. 

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