CTG Join our team Why CTG Back
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions Back

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries Back
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights Back
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Contact us
CTG Why CTG
Why CTG

We collaborate with clients to enhance digital agility, solving today's problems while preparing for future shifts.

Learn more

About Us

Delve into the values, mission, and vision that drive our company.

Partners

Explore our tech and industry partners, who amplify the value we provide.

CTG, a Cegeka Company

Learn more about our parent company, Cegeka, a global IT provider.

Corporate Responsibility

Read more about our commitment to being a good corporate citizen.

Culture

Discover the workplace culture we've built that makes CTG a great place to work.

Careers

Check out our employee benefits and start your career journey with CTG.

Learn More

Our Locations

Leadership Team

Company News

Events

Solutions

Applications

Empowering businesses with modern, scalable, efficient apps.

Cloud

Supporting all phases of your cloud journey.

Business Solutions

Offering Cegeka's MS Dynamics 365 solutions for pharma and life sciences.

Data

Enabling data-driven decision making and increased efficiency.

Service Desk

Providing 24x7 support with an exceptional end-user experience.

Talent

Rapidly delivering IT and business talent to accelerate digital initiatives.

Automation and AI

Leveraging tech to increase efficiency, lower costs, and empower employees.

Infrastructure

Laying the groundwork for a successful digital organization.

Advisory Services

Combining industry and tech expertise to align technology with business needs.

Testing

Ensuring the quality and reliability of enterprise software.

Cybersecurity

Enhancing the cyber resilience of your organization.

Industries
Industries

Our digital solutions are customized for the unique challenges, requirements, and regulations each industry we serve faces.

Explore industries

Healthcare

Addressing IT and operations challenges to enable organizations to better serve patients and members.

Pharma and Life Sciences

Offering Cegeka’s Microsoft Dynamics 365 and Power Platform solutions to navigate industry and regulatory challenges.

Energy

Empowering energy organizations to thrive with data-driven insight and process innovation.

Government

Modernizing operations to improve citizen engagement and service delivery for all levels of government.

Manufacturing

Enabling seamless, efficient operations and increased speed to market with enterprise apps.

Finance and Insurance

Meeting the industry's need for enhanced efficiency, automation, compliance, and customer experiences.

Insights
Insights

We're thrilled to share our insights and expertise with you. Learn about industry trends, how to navigate common challenges, client success stories, and more.

Case Studies

Learn how we collaborate with clients to ensure their success.

Videos

Explore videos about CTG’s solutions, client testimonials, and more.

Blogs

Read blogs about tech, innovation, business, employees, and more.

News

View company news and insights from our experts in top publications.

Resources

View e-books, white papers, guides, infographics, and more.

Webinars

Learn from our experts, based on real-world experience across industries.

Join our team Contact us

Client Success Story

CTG Develops Tool to Digitize Data Capture and Analysis

Key Challenges

Placeholder

Monitoring anomalies in process data like temperature and flow rates

Placeholder

Identifying excursions exceeding safe operating limits

Placeholder

Ensuring proper analysis and action on boundary violations

Placeholder

Maintaining compliance with chemical safety standards

Business Benefits

Placeholder

Focus on real excursions, not planned maintenance or outages

Placeholder

Identifies leading causes like design flaws or operating errors

Placeholder

Quantifies failures to refine maintenance and inspection schedules

Placeholder

Ensures accurate analysis and resolution of data anomalies

CTG Digitalizes a Manual Process and Contextualizes Data for a Large Chemical Company

The Client

Our client, a world-class chemical company, is a global integrated leader in thermoplastics and fibers who serves major customers in diversified end-use markets. The company develops and manufactures a multitude of innovative products for customer needs, including polyethylene, polypropylene, polyester fiber, spandex filament, as well as spun yarns, fabrics, and medical gloves.

Challenge

The company is responsible for ensuring that all chemicals meet specific standards for safe processing, storage, and manufacturing. As part of their daily operations, engineers and shift operators within the client’s chemical plant must monitor anomalies in process unit data points, such as temperature, flow rate, and volumes, to identify “excursions,” values that exceed specific “boundaries” or acceptable upper and lower ranges. The client engaged CTG to implement a system for identifying and maintaining “Safe Design and Safe Operating Limits” that indicated the upper and lower boundaries for the values of data points. Their goal was ensuring analysis was properly conducted when these boundaries were exceeded to identify the cause and capture the actions taken to address it.

Solution

CTG developed and implemented an Excursion Management (EM) tool to allow the client’s engineers and unit operators to accurately capture and analyze excursions. Following a traditional Software Development Lifecycle process, CTG’s efforts began with business modeling and requirements gathering from the client’s subject matter experts, the process unit engineers driving the solution requirements. CTG worked with the process unit engineers to gain access to the historical process data and capture the parameters for defining “good” and “bad” data. In addition, the solution required a well-designed application user interface to provide easy access and efficient grouping of excursions to obtain the necessary contextual information. CTG then performed systems integration to extract excursions from PAS PlantState Integrity, a set of tools that analyzes data from disparate sources to provide critical safety and production information that improves operator situation awareness.

CTG designed an intuitive, web-based app for the shift operators to provide input/assessment on excursions. The system notified engineers when excursions were identified, which triggered a review process where shift operators or engineers could view, validate, or comment on any excursions. The app also gave them the ability to view groups of multiple excursions within the same “event.” Finally, CTG helped the client create Key Performance Indicators and Business Intelligence reports, providing insight into the frequency and trends of excursions by process unit. 


Results

By partnering with CTG to implement the EM tool, the client’s engineers and shift operators are now able to accurately capture and analyze excursions. The tool allows engineers and operators to provide additional context and information about the excursions, such as the causes and how they were addressed. 

The new ability to identify data anomalies and the institution of a formal data capture process, provide additional quality assurance to ensure excursions are properly identified and addressed. 

  • Promotes a focus on the “real” excursions, as opposed to known or expected excursions that were attributed to planned maintenance or outages

  • Enables process unit leaders to identify the leading causes of real excursions, such as Control Loop design, operating errors, or unit upsets 

  • Allows engineers to quantify the number of equipment or instrument failure that led to “non-real” excursions and implement adjustments to maintenance and inspection schedules

Project Highlights

Information Management Disciplines Involved:

  • Process Management
  • App Development
  • Systems Integration
  • Business Intelligence
  • User Experience

Technologies Used:

  • SQL Server
  • Dundas Reports
  • JavaScript
  • Microsoft .Net/C#
  • PAS PlantState Integrity

Care to share?