Healthcare

CEOs come home asking why the health system is not doing more with AI. The CIO already knows they can. The shop never finished the hard work underneath.

It’s often difficult to quantify cybersecurity investments in terms of ROI—but in healthcare, the real impact is measured in patient outcomes. Cyber incidents...

In this episode of the Cybersecurity at ViVE series is on The Beat Podcast, host Sandy Vance sits down with Chad Alessi, Managing Director of Cybersecurity at...

Healthcare organizations invest heavily in technology, yet workflow gaps persist when IT teams are organized around individual applications instead of patient...

Patient contact centers at health systems handle 40 to 50 times more calls per day than IT service desks, yet many organizations still treat them as fixed...

Routine patient portal calls are often treated as transactional, but they don’t have to be.

“You might do the best job in the world,” but if your suppliers or business associates aren’t secure, “your organization remains vulnerable,” explains Tom...

Most health systems are exploring AI to enhance patient engagement, and one of the most significant advancements in this area is interactive voice response...

The artificial intelligence revolution has arrived in healthcare, with the technology transforming everything from diagnostics to drug discovery to...

Automation can be a powerful tool to bring together all the pieces needed to provide optimal care that can be scattered across various systems and apps. From...