Automation and AI
CATEGORIES
Healthcare
Cybersecurity
March 17, 2026
Cybersecurity at ViVE Podcast: Chad Alessi
In this episode of the Cybersecurity at ViVE series is on The Beat Podcast, host Sandy Vance sits down with Chad Alessi, Managing Director of Cybersecurity at...
Chad Alessi
Healthcare
Automation and AI
March 11, 2026
healthsystemCIO: Patient-Centric Workflow Mapping
Healthcare organizations invest heavily in technology, yet workflow gaps persist when IT teams are organized around individual applications instead of patient...
Christina Kochan
Healthcare
Automation and AI
February 25, 2026
healthsystemCIO: Conversational AI Redefining Tomorrow’s Help Desk
Patient contact centers at health systems handle 40 to 50 times more calls per day than IT service desks, yet many organizations still treat them as fixed...
Joseph Esdale
Healthcare
Automation and AI
February 10, 2026
healthsystemCIO: Conversational AI Poised to Supercharge Pop. Health
Routine patient portal calls are often treated as transactional, but they don’t have to be.
Daniel Stoke
Healthcare
Automation and AI
November 10, 2025
PR: CTG & Hippocratic AI Partner to Bring Agentic AI to U.S. Healthcare
BUFFALO, N.Y., November 10, 2025—CTG, a Cegeka company delivering IT and business solutions that enhance clients’ digital agility, announced today a strategic...
CTG Media
Healthcare
Automation and AI
March 20, 2025
healthsystemCIO: AI-Infused IVR for Smoother Patient Interactions
Most health systems are exploring AI to enhance patient engagement, and one of the most significant advancements in this area is interactive voice response...
Joseph Esdale
Healthcare
Automation and AI
October 02, 2024
Forbes: How Clinicians Can Bolster Trust Using AI
The artificial intelligence revolution has arrived in healthcare, with the technology transforming everything from diagnostics to drug discovery to...
Tom Niehaus
Automation and AI
April 02, 2024
InformationWeek: Elevating Automation: Era of Intelligent Automation
Bolstered by cognitive services, intelligent automation empowers organizations to thoroughly analyze processes and capture valuable knowledge that might...
CTG's Thought Leadership Team
Automation and AI
March 27, 2024
readwrite: Building an AI-Augmented Workforce & Remaining Human-Centric
Artificial intelligence gets a lot of media attention, and for good reason. Surveys of CEOs conducted by organizations like Gartner and EY have predicted it to...
Chad Alessi
Healthcare
Automation and AI
January 02, 2024
MedCity News: From Inequality to Empowerment: The Role of Automation in Technologies in Healthcare
Automation can be a powerful tool to bring together all the pieces needed to provide optimal care that can be scattered across various systems and apps. From...
CTG's Thought Leadership Team