When you're tasked with managing a hospital's EHR, you have an insider view into how much is impacted by these systems.
Senior Client Support Manager, Ann Crow, weighs in and provides her expertise on how to avoid the pitfalls that come with managing EHRs. "Hospitals don't have to live with a problematic EHR. And after discovering the experience of an EHR that works as intended, they'll never go back to the old, frustrating way again."
Ann Crow is a project management professional (PMP) with over 22 years of healthcare technology operations advisory and project management experience. She brings a wealth of analytical and problem solving skills including client relationship building experience to CTG. In her role, Ann has successfully provided management and support of legacy and production applications (both transitional and long-term) at multiple healthcare organizations, including IDNs, academic/teaching institutions, children’s hospitals, regional health systems, and more. She has demonstrated knowledge and experience in project management, operations/process improvement, and service desk and help desk operations.