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Getting Telemedicine Right: Key Considerations for Technology, Workflow and Measuring Success

Jul 28, 2020

Although telemedicine has been around for years, many providers have felt pressure in recent months to make it a daily mode of delivery. Client Solution Executives, Jeanette Ball, BSN RN, PCMH CCE and Dana Bensinger, MSN, RN-BC published a new article in the Orlando Medical News to provide a starting point for organizations ready to improve on the telemedicine model. Telemedicine offers many undeniable benefits and adopting it quickly can improve your practice as a whole. 

Learn tips for implementing the technology, workflows, and success metrics to make telemedicine work for your practice. 

Read the full article here. 

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AUTHOR

Jeanette Ball, BSN RN, PCMH CCE

Client Solution Executive

Jeanette Ball brings extensive clinical, population health and healthcare administrative background to CTG. As a Client Solution Executive and Registered Nurse, she has more than 30 years of experience in the healthcare industry, including a 10-year history of outpatient medical center executive administration, and more than 10 years as a senior consultant in clinical application design, population health strategies and overall health system preparation for responding to health care reform and value based care. During her tenure at CTG, Jeanette has worked on groundbreaking RHIO development, and has assisted dozens of ambulatory practices with PCMH recognition, and practice workflow efficiencies for improving health outcomes. She is a NCQA PCMH Certified Content Expert, receiving her recognition in May 2013, as one of the first 100 PCMH certified content experts in the nation.

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Dana Bensinger, MSN, RN-BC

Client Solution Executive

Dana Bensinger is a Client Solution Executive at CTG, and an Informatics Nurse Specialist with 30 years of experience in the healthcare industry. He is a Registered Nurse who is board-certified in Nursing Informatics, and holds a Six Sigma Green Belt. Dana has experience working with numerous healthcare organizations, including large IDNs, non-profits, children’s hospitals, and ambulatory and physician practices.

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