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8 Tips From a Nurse to Make Telehealth Take Off at Your Organization
Over the past several months, providers and their patients have had to ramp up telehealth in a hurry. Although usage is on the rise, patients are sometimes still unclear on how the whole thing works.
Do they download an app somewhere? Is the tele-visit covered by insurance? What if the internet connection drops during the visit?
Client Solutions Executive, Jeanette Ball, BSN RN, PCMH CCE, provides recommendations that can turn telehealth into the default care delivery choice for patients and doctors alike.
Read the full article in MedCity News.
AUTHOR
Jeanette Ball, BSN RN, PCMH CCE
Solution Architect, Health Solutions
Jeanette Ball, Client Solution Executive for Population Health and Value-Based Care at CTG, brings an extensive clinical, population health, and healthcare administrative background to CTG. As a senior consultant, and Registered Nurse, Ms. Ball has more than 30 years of experience in the healthcare industry, including a 10-year history of outpatient medical center executive administration, and more than 13 years as a senior consultant in clinical application design, population health strategies, and overall health system preparation for responding to health care reform and value based care. Ms. Ball demonstrates knowledge and experience supporting the integration of IT solutions with medical care delivery, specializing in Patient Centered Medical Home (PCMH) recognition, population health, workflow analysis, process redesign, FQHC and CAH specialty, provider clinician adoption, and quality redesign. During her tenure at CTG, Ms. Ball has worked on groundbreaking RHIO development, and has assisted dozens of ambulatory practices with PCMH recognition, and practice workflow efficiencies for improving health outcomes. She is a NCQA PCMH Certified Content Expert, receiving her recognition in May 2013, as one of the first 100 PCMH certified content experts in the nation.
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