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AWS re:Invent 2023

Schedule November 27, 2023 TO November 29, 2023
Add to Calendar 2023-11-27 00:00:00 2023-11-29 00:00:00 America/Los_Angeles AWS re:Invent 2023 AWS and CTG are coming together to bring you breakfast or lunch and a 45-minute customized Amazon Connect Whiteboard Session at AWS re:Invent. Las Vegas, NV
Location 2 Las Vegas, NV

Better Together | AWS x CTG Amazon Connect Solutions

AWS and CTG are coming together to bring you breakfast or lunch and a 45-minute customized Amazon Connect whiteboard session during AWS re:Invent 2023 at the Wynn and ARIA resorts.

Topics include:

  • Amazon Connect adoption–Call Center Optimization and ROI
  • Modernizing in Amazon Connect
  • Leveraging GenAI 
  • Discussion of pain points paired with Amazon Connect solutions

Register for breakfast or lunch and your custom whiteboard session today!

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Benefits of Amazon Connect

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    True omni-channel contact center system with GenAI

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    Cost savings associated with ongoing software maintenance and capital costs for additional agent licensing compared to other phone systems

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    Low-code/no-code call flow configurations

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    Shift agent-based contacts to AI-based contacts

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    Highly redundant manage service phone system

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    Leading-edge technology is being added to the service with no capital investment costs

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    Contact center is geographically dispersed to meet a company's data sovereignty and latency requirements

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    On-demand Tier-1 trained call agents

About CTG: An Experienced AWS Amazon Connect Partner

CTG is an AWS Select Tier Services Partner with an AWS Service Delivery designation for Amazon Connect. This further validates our deep technical knowledge, experience, and proven success in delivering specific Amazon Connect services to clients.

  • 900+ healthcare clients (health systems and IDNs, academic medical centers, research and children's hospitals)
  • 55+ years delivering innovative solutions and services
  • 2,900+ clinical, IT, business, and digital transformation professionals around the globe
  • NASDAQ: CTG
  • Certified as Great Place to Work in eight counties 

Learn more about how CTG can help your organization provide superior customer support at a lower cost with Amazon Connect omni-channel cloud contact center. 

Amazon Connect Case Studies and Blogs

Sign up for your customized whiteboard session with CTG and AWS.

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Let’s discuss

How CTG can help you achieve your desired business outcomes through digital transformation.

Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.

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We’re always on the lookout for great people who share our commitment to enabling our clients’ transformations.

 

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