Add to Calendar 2023-11-27 00:00:002023-11-29 00:00:00America/Los_AngelesAWS re:Invent 2023AWS and CTG are coming together to bring you breakfast or lunch and a 45-minute customized Amazon Connect Whiteboard Session at AWS re:Invent.Las Vegas, NV
Las Vegas, NV
Better Together | AWS x CTG Amazon Connect Solutions
AWS and CTG are coming together to bring you breakfast or lunch and a 45-minute customized Amazon Connect whiteboard session during AWS re:Invent 2023 at the Wynn and ARIA resorts.
Amazon Connect adoption–Call Center Optimization and ROI
Modernizing in Amazon Connect
Discussion of pain points paired with Amazon Connect solutions
Register for breakfast or lunch and your custom whiteboard session today!
True omni-channel contact center system with GenAI
Cost savings associated with ongoing software maintenance and capital costs for additional agent licensing compared to other phone systems
Low-code/no-code call flow configurations
Shift agent-based contacts to AI-based contacts
Highly redundant manage service phone system
Leading-edge technology is being added to the service with no capital investment costs
Contact center is geographically dispersed to meet a company's data sovereignty and latency requirements
On-demand Tier-1 trained call agents
About CTG: An Experienced AWS Amazon Connect Partner
CTG is an AWS Select Tier Services Partner with an AWS Service Delivery designation for Amazon Connect. This further validates our deep technical knowledge, experience, and proven success in delivering specific Amazon Connect services to clients.
900+ healthcare clients (health systems and IDNs, academic medical centers, research and children's hospitals)
55+ years delivering innovative solutions and services
2,900+ clinical, IT, business, and digital transformation professionals around the globe
Certified as Great Place to Work in eight counties
Learn more about how CTG can help your organization provide superior customer support at a lower cost with Amazon Connect omni-channel cloud contact center.