Client Story: Piedmont Healthcare Partners with CTG for Help Desk Services
Are your customers satisfied with the customer service your current help desk provides? Does your current vendor meet all service level agreements? If not, CTG can help.
Piedmont Healthcare partners with CTG to provide improved customer support. By focusing their attention and not having to divide their time, service levels improved and the teams provided additional reporting insights, including turnaround time, trends, and service levels.