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Case Study
CTG Helps Leading Medical Lab Improve Donor Insight and Client Service
Leading Medical Lab
A leading medical lab in New England improves the quality of people’s lives by supporting its clients’ research every step of the way. Their medical solutions have led to several FDA-approved therapies and have participated in hundreds of studies in the field.
“CTG found the right fit for both our technical needs and our development culture. I would go to them first the next time I need consulting expertise.”
-Senior Leader
Leading Medical Lab
CHALLENGE
A leading medical lab wanted to upgrade its donor management and clinical trial supply processes by combining disparate data sources. To achieve this, the lab aimed to create a modern data platform and customer 360 portal that would expand the functionality of their current applications. The client needed a unique combination of data engineering and healthcare expertise and turned to CTG for help.
SOLUTION
Working with an Agile framework, CTG helped the client create a central repository of data that provides a more comprehensive understanding of the demographics of blood donors. This has allowed the organization to get a complete 360-degree view of the donor journey and effectively target the right groups for the right research, ultimately improving their donor management and clinical trial supply processes.
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