EVS is a globally recognized leader in live video technology for broadcast and new media productions. Through a wide range of products and solutions, they deliver the most gripping live sports images, trending entertainment shows, and breaking news content to millions of viewers every day—in real time.


EVS wanted to increase the service efficiency of their ICT and Facilities departments. They needed to align operational processes with standardized service activities and sought a partner to guide their organizational transformation journey toward operational excellence and integrate the best tool for achieving this goal.


CTG implemented the Atlassian stack, a suite of enterprise DevOps tools that was already used in other parts of the company. It helped teams to work more collaboratively by breaking down barriers between development, IT operations, and facilities teams and enabled EVS to deliver better services. ITIL, a framework of best practices for delivering IT services, was at the very basis of the project.

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