Blogs
Industry, IT, and Employee Insights
With expertise that spans decades, geographies, technologies, and industries, CTG's blog is a place for employees to share their stories, knowledge, and perspectives on topics that impact our clients, colleagues, and peers.
Must read
The Strategic Reward of Healthcare IT Managed Services
The healthcare industry is at an inflection point. Technology is now inseparable from patient care, but for many organizations, the systems that were designed...

Linda Janiszewski
CATEGORIES
Talent
Automation and AI
September 10, 2025
Dispelling Myths—How AI Really Affects Recruiting
The integration of artificial intelligence into recruitment has transformed how organizations find talent, but it has also given rise to myths and challenges...

Marcy Rychlewski
Energy
Cybersecurity
September 09, 2025
Energy Companies Must Rethink Data Privacy as Cyber Threats Increase
The energy sector is facing immediate and increasing cyberattacks. Outdated organization like unsecured folders, shared drives, and all-access permissions have...

Jennifer Schwartz
Data
Energy
September 05, 2025
How Data Governance Strengthens Document Control Systems
In every business, documents tell the story of what's happening from daily operations to long-term plans and compliance. When those same documents are...

Jennifer Schwartz
Healthcare
Amazon Connect
August 28, 2025
Pay-As-You-Go Pricing Is Essential for Contact Centers: Here's Why
Healthcare contact center demands can shift quickly. Call volumes may spike during a flu outbreak or public health alert and just as quickly return to...

Joseph Esdale
Healthcare
Amazon Connect
August 27, 2025
Eliminating Per-Agent Licensing Is a Game Changer for Healthcare Comms
In our earlier post on business continuity, we talked about the importance of resilient infrastructure and how Amazon Connect supports healthcare providers...

Joseph Esdale
Healthcare
Amazon Connect
August 20, 2025
Amazon Connect: No-Brainer Choice for Healthcare Business Continuity
For healthcare organizations, plans for phone system downtime often fall into two categories: a "standby" system at another location, which requires...

Joseph Esdale
Talent
August 18, 2025
Turn Tech Investments into Business Value: How to Solve the Talent Gap
Digital transformation is reshaping every industry, with companies pouring resources into new technologies like AI, cloud platforms, and automation tools.

Marcy Rychlewski
Healthcare
Cybersecurity
August 14, 2025
From Awareness to Action: Advancing Cyber Resilience in Healthcare
As digital technologies continue to transform healthcare to open exciting new frontiers for patient care, it is also creating new opportunities for cyber...

Chad Alessi
Talent
August 12, 2025
Mid-Market Leaders Win the Talent War Through Skills-Based Hiring
Have you ever hired a candidate who had a flawless résumé and an impressive LinkedIn profile, only to find that they couldn’t deliver on the job?

Marcy Rychlewski