Blogs
Industry, IT, and Employee Insights
With expertise that spans decades, geographies, technologies, and industries, CTG's blog is a place for employees to share their stories, knowledge, and perspectives on topics that impact our clients, colleagues, and peers.
Must read
Cultural Connection in IT Managed Services for Healthcare: A Q&A
Technical skill is important, but success in healthcare IT managed services relies on a shared cultural commitment.
Linda Janiszewski
CATEGORIES
Healthcare
Cybersecurity
December 11, 2025
The Cyber Risks of Legacy Applications for EHRs—Action Cannot Wait
Many hospitals across the United States rely on legacy applications, which are integrated within their EHR. The HIMSS 2024 Cyber Security survey, however,...
Chad Alessi
Digital Transformation
Data
December 08, 2025
Unlocking Digital Agility: Realizing Value Through Data, AI Governance
As we discussed in the first article in this blog series, digital agility—our ability to pivot based on changes in the market—must be approached the same way...
Jimmy Lanssens
Managed Services
Healthcare
December 01, 2025
Optimizing EHR Performance and End-User Adoption in the Era of AI
EHR platforms have long been the backbone of clinical operations, centralizing patient data and streamlining care delivery. These platforms are powerful in...
Daniel Stoke
Infrastructure
Cloud
November 13, 2025
Cloud Infrastructure: The Foundation for Digital Agility
Digital agility, the ability to quickly align IT and business strategies to adapt models and operations, is key to maintaining a competitive edge. Yet as we...
Jimmy Lanssens
Healthcare
Amazon Connect
October 29, 2025
Amazon Connect Telephony: Modernizing Healthcare Communication
Healthcare organizations are making significant strides in digital transformation, yet telephony remains one of the most overlooked foundations of that...
Joseph Esdale
Healthcare
Amazon Connect
October 21, 2025
Choosing the Right Amazon Connect Partner for Your Healthcare Org
For healthcare organizations planning to migrate to Amazon Connect, selecting the right implementation partner is a decision with serious implications for...
Joseph Esdale
Infrastructure
Digital Transformation
September 23, 2025
Building Digital Agility: A Blueprint for the Modern Enterprise
In today’s digital economy, using technology to rapidly pivot a business—what we call digital agility—is the most important factor in sustaining any business...
Jimmy Lanssens
Healthcare
Amazon Connect
September 17, 2025
Migrate to Amazon Connect for Free (or Close to It) With MAP Funding
Migrating to the cloud offers healthcare organizations greater agility, scalability, and long-term cost savings. Yet for many, the high upfront investment...
Joseph Esdale
Healthcare
Amazon Connect
September 15, 2025
Amazon Connect Is the Perfect Choice for Call Centers in Healthcare
Effective communication is essential for quality patient care and operational efficiency. Yet, many healthcare organizations still rely on traditional call...
Joseph Esdale