CTG at Work: Lori M.

Name: Lori M.

Company Title: Onboarding Specialist

Years at CTG: 5 years, but I worked here part-time during high school. My mom retired from CTG almost 10 years ago. 

Hometown: Grew up in Kenmore, NY (about 15 minutes from Corporate Headquarters)

Current City: Kenmore, NY

Favorite Song Right Now: Addicted to the soundtrack from “Hamilton”

Favorite thing to do outside of work: Go for walks, sit in my pool, spend time outdoors, and cook

My alarm goes off at 6:45 a.m. I press snooze once or twice, get up, make coffee, and get my son up and ready for school. My first tasks of the day include drinking coffee, checking emails, and making my to-do list for the day.  I also check to see what new offers went out, who is starting today with our clients, and what meetings I have for the day. 

My afternoons depend on what projects are currently in process. There are multiple steps a new hire has to complete to be onboarded, and it’s my job to help. A few of the tasks I might be doing include: completing paperwork, ordering equipment, placing and following up on background checks and drug tests, speaking with the hires I have in my queue, completing orientation calls, and coordinating details with the teams I support. I currently have 40 people in process, and that is what an average day looks like. Sometimes I am juggling close to 100 new hires!

In the evenings I like to relax with my son, Dylan. We play board games and do puzzles to wind down the day. There might also be an occasional NERF war!

Before working at CTG, I worked in retail for almost 25 years and held many positions, from cashier to store manager. I never expected that I would find the variety of a day in retail in an office setting. I enjoy working with so many teams within CTG, and working with new hires to get them started. I can definitely say I never have two days that are the same, and I never know what will come across my desk and need my attention. The best advice I can give is to communicate; it is essential to CTG being successful.