OMNINET developed OMNITRACKER, a proprietary business process platform. OMNITRACKER is used to track, control and evaluate relevant business processes. It provides support of ITIL-compliant processes, which manages requests, incidents, and customer inquiries from the moment of creation to completion. 

CTG has been a sales and implementation partner of OMNINET in Belgium and Luxembourg since 2006 and has recently added CTG's U.S. operations to the partnership.

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