Benefit Automation Solutions: Application Configuration Testing
CTG Benefit Automation Solutions Drive $1 Million in Cost Savings
for Major Health Plan Insuring Over 700K Members
Our solutions created a 150% reduction in the overall cost of benefits configuration and testing, translating to over $1 million in savings annually. Savings have supported additional test automation investment, further reducing resource needs by 70%. Automation has resulted in an 80% reduction in configuration turnaround time, customer satisfaction improvement from 3.5 to 4, and an average quality index improvement of 95%.
Test Smarter, Not Harder with Intelligent Automation
Intelligent, automated technology and has the power to accelerate application testing, enable digital transformation, and result in a stress-free open enrollment for health plan providers and administrators.
CTG’s Benefit Automation Solutions:
- Provide the accelerated test cycles, coverage, and agility necessary to enhance members’ digital experience, reduce risk, improve accuracy, and reduce cost
- Significantly streamline the testing process—from plan to design and configuration to enrollment renewal
Our solutions enable you to:
More than 293 million Americans each year rely on insurance plans to pay for their healthcare—CTG’s Benefit Automation Solutions helps you drive a seamless, error-free user experience for them.
Benefit Automation Solutions
Drawing on our more than 35 years of providing innovative health IT consulting services and solutions to payer, provider, and life sciences clients, experience with over 400 testing clients, and extensive payer testing team feedback, CTG’s Benefit Automation Solutions can:
CTG is a leading provider of digital transformation solutions and services to the healthcare payer and provider market, serving as a catalyst for our clients’ transformations. With experts certified in PAHM and FAHM and hands-on health plan experience, we seek to accelerate project momentum and achievement of your organization’s unique, desired outcomes—reimagined customer experiences, improved business performance, data-driven decision making, and continuous innovation—with agility and confidence.
Our Automated Testing, Agile and DevSecOps, Internet of Things (IoT), Intelligent Automation, Data and Analytics, and Cloud expertise underpins all of CTG’s solutions and help you get the most value from your transformational technologies and methodologies.
How CTG can help you achieve your desired business outcomes through digital transformation.
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