At the Crossroads: Why This Blog, and Why Now?
It is an exciting time at CTG! Recently, we announced the acquisition of SOFT COMPANY—a move that extends our established European presence into the growing $40 billion IT services market in France. In just a couple of short weeks, we will be on the show floor at HIMSS, the largest health IT conference in the U.S. While it is tempting to jump from one exciting initiative to another, it’s times like these when it is most important that we take stock of everything we’ve accomplished and reflect on what the future holds.
For more than 50 years, CTG has occupied a unique place at the crossroads of technological advancements and the human skills that make them possible. Throughout my 27 years with the company, I’ve enjoyed a front-row seat as innovations have shaped and, in many ways, changed our lives. On many occasions and increasingly since I became CEO, many have asked me what I have learned along the way. What do I see as the next big thing in technology? How will it affect the people who give IT life and utility and what impact will it have on how we work and live today?
I have long considered diving into the social media realm and sharing some of my thoughts and observations. With this blog, my goal is simple—to periodically share some of those observations and front-line perspectives based on my experiences working with some great people and organizations around the world who are all seeking the right combination of technology and technology enablers necessary to get the job done. Each quarter or so, I will share some thoughts on interesting projects and innovations while introducing you to some of the people on the frontlines who are making a difference. And, I’ll intersperse these examples with my own views and observations on the IT-enabled world taking shape around us.
I have a lot to draw from—starting close to home with CTG’s more than 3,200 employees. Technology today is everywhere and people have always looked for new and better tools to do the job at hand. CTG’s own history offers innumerable examples, from the company’s founding in 1966 to help clients best configure their new mainframes, to the present day, where we work in partnership everyday with clients across many industries who are looking at how their own businesses will thrive in today’s ever-changing technological environment.
Over the years, I’ve had the privilege of working with colleagues who have created numerous advancements—from designing chips to enhance speed and functionality, to custom-developed enterprise systems of every kind. Across industries, they work as power users and administrators at some of the world’s best-known companies.
You may have encountered one of my CTG colleagues along the way. Perhaps you spoke with one of them when you called the contact center for support from your laptop’s manufacturer, or bought a vehicle that was made with sheet metal from a steel plant using our manufacturing application that manages the process, material, and quality management. Your doctor may have reviewed your medical history online on a system our teams helped install, or perhaps you filled your car with gas that was manufactured at a facility where CTG team members work each day. And, if you use the self-checkout option at your local grocery store, our teams might have played a part in building the technology and the machines that support that function. These teams are always looking forward by using technology to work toward fully automated checkout combined with the use of artificial intelligence to enhance the customer experience.
I only mention these examples to give you a sense of the breadth and scope of experiences I have to draw on and how fortunate I feel to be exposed to great people and their use of IT on a daily basis. The work I see underway never ceases to fascinate and amaze me.
I hope you’ll find these posts interesting—and, even better, entertaining—as we explore the crossroads between tech and people. Next quarter I plan to share some insights and observations from the work being done by organizations across all industries to more effectively manage the information that is their life blood, including new uses of 3D digitization technology that has the potential to change how we work in the most hostile and remote environments.
If you have thoughts or ideas, I would love to hear what you are seeing and what fascinates you in our ever-changing and evolving technology-driven world, or better yet, about the people behind the technology. Finally, if your plans find you at the annual HIMSS conference in a few weeks in Las Vegas, stop by the CTG booth #5237 and say hello to our team. I will be there and would love the opportunity to say hello in person. Until then! ~ Bud