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 Back to Practical E-Procurement
CTG’s Implementation Management service provides customers with a structured approach to the effective implementation of the significant IT-driven business change required for e-procurement to be successful.
CTG provides an independent, multi-disciplined team that will integrate its activities seamlessly with your company's project and management structure and provide the necessary focus and results for each of the key activity streams. The service ensures that you have an effective team on site with the right mix of commercial, technical, change, and programme management skills to achieve and maximise the business benefits of change.
The main features and benefits of the service are:
- Immediate provision of skilled team members where necessary
- Proactive and challenging approach
- Independent of departmental and supplier loyalties
- Professional structured tools and techniques
- Effective and open communications strategy
- Planned skills transfer throughout
CTG’s approach emphasises flexibility and collaboration based upon structure and process, an approach that allows CTG to be engaged at any time during the change programme. The key elements of our approach are:
- Assessment: An independent, comprehensive review of the status of the change programme and the level of readiness of the business for implementation
- Project/Programme Management: Based upon CTG’s own Project/Programme methodologies or the client’s preferred approach
- Quality Management: Structured management of quality to establish and monitor adherence to commitment and standard by all parties
- Business Change: Management of business change activities including business process definition, communication strategy, training and testing plans and activities
- Technical Change: Management of technical change activities including infrastructure and technical support readiness
- Post-Implementation Review and Knowledge Transfer: A structured comprehensive review of the completed business change with integrated knowledge transfer activities
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Copyright CTG, 2008. All rights reserved
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