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Once a need for change has been identified, CTG’s business impact services define the change required and project the impact of the change on the business, not only in relation to cost and benefit, but also in terms of organisation and implementation. Specific services include:
  • Business Analysis: By combining appropriate standard industry data and process modelling techniques with both facilitated workshop application and traditional interviewing methods, CTG consultants offer an effective way of determining, validating, and documenting business and functional requirements. CTG’s experienced consultants also draw on their own industry-specific expertise to challenge or extend the requirements in order to provide the client with the optimum solution.

  • Feasibility Studies: Often as a result of strategic planning activities, CTG supports the assessment of specific ideas by evaluating the available options, prioritising and selecting an appropriate option, and preparing and presenting the business case to the appropriate level of detail.

  • Business Innovation: Incorporating facilitation and innovation, process improvement, and business change management components, this service package is particularly applicable to clients who need assistance in transforming new ideas into long-term business benefits. Whether the issue is generating new ideas or developing ideas and integrating them into the business, this service provides the right tools and techniques to streamline the process. It encourages all participants to think creatively about the issues at hand and their solutions. It also ensures that the approach to development and implementation is aligned with the successful delivery of those solutions. The client is heavily involved throughout the service engagement, with CTG adopting a facilitative style that offers full opportunity for the transfer and development of new creative skills to the client’s organisation.
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