Healthcare and Life Sciences

Over the last three decades, CTG has provided comprehensive, reliable IT services to more than 700 healthcare clients in North America and Western Europe.

As an industry leader in the delivery of HIT solutions, CTG draws upon our collective 30 years experience providing IT services and solutions to the healthcare industry and our extensive knowledge of today’s leading HIT systems to help clients achieve their financial, operational, and clinical objectives. 

CTG provides a full range of offerings that, collectively, address many of our clients’ most pressing technology and business challenges, such as the growing needs for improved data and analytics, deployed and optimized electronic health records, and the need for cost effective IT support operations. 

 

Advisory and Planning

CTG helps our clients plan strategically for the future while fully realizing the value of IT investments today. By tightly integrating strategy, technology, vendor knowledge, and industry best practice, CTG provides a wide array of offerings designed to achieve the foundational governance necessary to support technical and clinical transformation. Services include planning and assessments, technology selection and lifecycle management, benefits realization and performance improvement, PMO strategy, and affiliation/Connect strategies. 

 

Application Services

Our Application Services span the full technology lifecycle, are designed to maximize the value, efficiency, and cost effectiveness of enterprise software, and are tailored to each organization's care model, operations, technology, and physician relations. Services include development, implementation and optimization, integration, management, and support

CTG’s Application Experience Spans Over 200 Commercial and Homegrown Systems, including Epic, Cerner/Siemens, MEDITECH, GE, Agfa, Chipsoft, Horizon, HealthRules (a HealthEdge™ product), Infohos, Trizetto® Facets™, NextGen, Allscripts, KWS, XPerthis, and more. . .

 

Information Management

Resolving our clients’ data management issues and providing the most return on investment means solutions that help our clients manage and derive greater value and competitive advantage from their data. Services include business intelligence and analytics, enterprise data warehouses, data governance, master data management, and legacy data archiving. 

 

IT Services Management

CTG’s IT Services Management (ITSM) solutions ensure the right processes, people, and technology are in place to support business goals and support our clients’ needs to deliver IT services in a more effective and efficient manner and future-proof IT to deal with changing business dynamics. Services include help/service desk (including clinical), ITSM process improvement, technology and infrastructure implementation, disaster recovery and business continuity, and IT infrastructure outsourcing.

 

Quality Assurance and Testing

CTG’s Quality Assurance and Testing solutions ensure that both new and legacy technologies are rigorously verified to meet business requirements, healthcare and life sciences industry standards, and compliance directives. Services include program development, testing process improvement, testing tool implementation, testing project execution, testing automation, and testing training.

 

Regulatory Compliance

CTG assists our clients in understanding, preparing for, managing, and mitigating risk related to government regulations and industry standards. CTG helps our clients leverage EHR technology and clinical and operational workflows to successfully meet and exceed federal and regulatory compliance, such as meaningful use and FDA requirements, and to establish foundational monitoring, remediation, and quality reporting programs. Services include audits and assessments (value-based care, quality/CMS measures, FDA), computer system validation, FDA program management, data privacy, and security.

Eight CTG team members hold the Patient-Centered Medical Home CCE Certification, positioning CTG to meet our North American healthcare clients' compliance initiative needs such as accountable care and eligibility for Medicare Shared Savings and Delivery System Reform Incentive Payments.

 

Strategic Staffing

CTG’s comprehensive capabilities would not be complete without the ability to also provide staffing services to our clients that address a range of IT and business resource needs. From filling specific talent gaps to fully-managed solutions, CTG has more than 50 years of experience in successfully providing efficient and effective staffing services.