BUFFALO, N.Y. -- October 20, 2010 -- CTG, an international information technology (IT) solutions and services company, today announced it has signed a partnership agreement with Diversified Data Systems (DDSi) to act as a reseller for CTGTALK™, CTG's voice productivity software. DDSi has integrated CTGTALK into eWIN, its warehouse management system (WMS) software.
"Diversified Data Systems is known in the industry for their excellent customer support," said Paul Dimouro, managing director for CTGTALK. "That fact, and the integration of CTGTALK into eWIN, allows DDSi's customers to gain from the use of voice and how to best use voice with a WMS."
This relationship also allows DDSi to offer a very cost-effective voice solution to their customers in a format that is easy for DDSi to support. CTGTALK will allow DDSi customers to have an integrated WMS with voice technology from one source and with a single support source. CTGTALK provides clients with better productivity, accuracy of transactions, and reduced training time for new employees.
"We thoroughly evaluated other voice software solutions but found CTG to be the easiest to interface with our WMS and very flexible in their partnership model," said Gregg Gruselle, general manager for DDSi. "CTG has provided us with the support we needed and has helped us optimize our processes for voice. CTG allows us to use our own software application strengths and functionality and to use CTG's voice solution just for the user interface."
The CTGTALK voice solution offers best-of-breed speaker-independent recognition with outstanding recognition quality. Use of voice instruction, speech recognition, barcode scanning, keyboard/screen, RFID, and Bluetooth are seamless to users and applications.
About CTGTALK™
CTGTALK ™ is a product of CTG, an international information technology (IT) solutions and services company that generated revenues of $276 million in 2009. CTGTALK is a speech-enabled software suite that supports mobile business applications across diverse industries, the most rigorous work and noise environments, and is compatible with virtually all enterprise systems. CTGTALK also deploys on standard mobile devices, provides human-quality voices in over 30 languages, and offers multimodal functionality integrating all available mobile peripherals within a single user interface. Additional information about CTGTALK can be found at www.ctgtalk.com.
About DDSi
DDSi is a systems integrator providing inventory control solutions using a variety of tools. These tools include wireless networks, mobile computing, voice, RFID products, bar code scanners, and related software. We have been offering affordable Warehouse Management Systems and inventory control applications since 1988 by starting with a core set of capabilities and customizing them to provide a tailored fit. Change your software, not your business. More information can be found at www.divdatasys.com.
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