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IT Governance involves applying the principles of corporate governance strategically to direct and control IT. Specifically, it should emphasize:

  • The potential of IT to leverage and influence intangible assets (information, knowledge, trust, etc.)
  • The alignment of IT and business strategies
  • The review and approval of IT investments
  • The assurance of IT-related risk transparency
  • The measurement of IT performance

CTG's stadia model enables growth towards
mature IT governance within your organization.

 

For detailed information about
IT Service Management:

Consultancy:

  • IT/SM Assessment
  • IT/SM Design and Implementation
  • IT/SM Tool Selection

Outsourcing:

  • Support and Delivery Services
  • Infrastructure Management
  • Tool Implementation

Training:

  • ITIL Awareness
  • ITIL Foundation
  • Apollo 13
  • Call Handling

Lotus Notes:

  • Migrations

  • Integration to other systems

  • Architecture changes

  • Support

  • SecuriQ

  • Training

  • Application development

  • Analysis and consultancy

 
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