For detailed information about
IT Service Management:

Consultancy:

• ITSM Process and Technology Assessment
• ITSM Process and IT Architecture Design
• ITSM Workshops

Sourcing:

• ITSM Process Implementation and Execution
• Managed Staffing
• Infrastructure Management
• IT technology implementation

Training:

• ITIL / Cobit Awareness
• ITIL / Cobit foundation
• Apollo 13
• Call Handling
• HP Software Training
• Omnitracker Admin

IT Delivery Center Europe

• Centralized Service Desk

• Remote Monitoring

• Software Management

• Local Support Team