Backed by a broad range of experience in the healthcare provider
and payer markets, CTG manages and/or supports the initiation and
implementation of health information exchanges (HIEs) across an
entire environment or community. Our HIE experience includes
governance; funding; constituent group awareness; technical and
functional architecture establishment; clinical process
reengineering; and technology selection, implementation, and
optimization. CTG also has robust experience with facilitating
consensus among broad groups of healthcare stakeholders that often
have competing agendas and priorities. The breadth and diversity of
our clinical healthcare delivery and electronic medical records
experience are important advantages CTG offers established HIEs and
those in the development phase.
CTG is also flexible in the level of support we provide HIEs and
customizes our approach to fit the client's needs. CTG's
HIE-related services include:
- Strategic planning
- Governance and leadership
- Feasibility studies
- Grant request assistance
- Funding model development
- Marketing and communications
- System selection and implementation
- Electronic medical record and practice management system
integration
- Standards, security, and privacy policies
- Technical architecture planning and design
- Audit of processes and clinical information access
Working with CTG helps HIEs cost-effectively achieve multiple
objectives:
- Manage the formation of a community-wide health information
exchange
- Control growth of medical costs for payers and the
community
- Reduce administrative costs for payers and the community
- Coordinate community-wide information gathering, eligibility,
benefits, out-of-pocket expenses, and requirements
- Reduce community duplication of infrastructure
- Increase operational efficiency
- Improve quality of care through shared medical records
- Establish a foundation for P4P (pay for performance) where
providers are rewarded for the quality of healthcare services