OUR Expertise
For more than 35 years we’ve provided innovative and effective health IT consulting solutions and services to provider, payer, and medical device clients. Our collaborative approach—building true partnerships—helps us solve their most critical digital and business challenges.
Our digital IT solutions and services have helped our healthcare clients address their unique industry challenges including the increasing demand for automated, intelligent, and fast IT support operations, and the need to improve business efficiency—and ultimately, patient care and outcomes— through data-driven decision making and continuous innovation.
In our more than 35 years of working in the healthcare industry, CTG has served more than 900 healthcare clients in North America and Western Europe and maintains partnerships with today’s leading technology companies.
CTG Healthcare Solutions
Learn more about our tailored solutions for provider, payer, and medical device clients.
- Provider Solutions
- Patient Portal Support
- Medical Device Support and EHR Integration
- Telehealth Readiness and Support
- Synchronized Care Coordination
- Care Design/Management and Risk Stratification
- Strategy and Execution
- Quality Improvement/Compliance Consulting
- HCC Management
- CMS Star Rating Strategy
- Health Equity Compliance
IT Transformation
- Modernization, Securitization, and Streamlining
- Consulting, Strategy, Execution, and Support
- Managed Services and Optimization
- Migrate, Operate, Optimize, and Support
- DevOps, Managed Service, Tier 1-2-3
- Full Healthcare Cloud Maturity Model
- Assessment and Roadmap
- Service Desk/Portal Support (Tier 1) and Clinical Service Desk (Tier 1.5)
- Application Management (Tier 2 and 3)
- Scrum-as-a-Service App Development
- Consulting Partner Supporting all Major EHR Platforms (e.g., Epic and Cerner)
- Training, Readiness, and Activation
- Managed Service for System Support
- Clinical Service Desk (Tier 1.5)
- Business Continuity/Disaster Recovery
- M&A Strategy, Program Management, Implementation, and Optimization
Ambulatory Advisory Solutions
- Health Equity Execution
- Provider Scheduling Optimization
- Centralized Contact Center Activation
- Strategies for Improving Access and Decreasing No Shows
- Provider Panel Management Strategy
- PCMH and Team-Based Care Assessment and Execution
Business Solutions
- Implementation/Migration, Support, and Optimization
- Microsoft 365 and Power Platform Apps
- ServiceNow: Automate and Optimize Healthcare IT
- Advisory and Testing Program Development
- Testing-as-a-Service (TaaS)
- Test Tool Implementation, Support, and Training
- Acquisition, Normalization, and Standardization
- Data Stewardship and Quality Maintenance
- Automation/AI-Based Monitoring and Cleansing
- DataOps Managed Services
- Payer Solutions
Member Engagement Solutions
- Centralized, Omni-Channel Contact Center
- Amazon Connect Services
- Risk-Ready Networks
- Care Management/Chronic Condition Management
- Patient Portal Execution
Payer-Provider Relations and VBC Readiness
- Strategy, Execution, Risk Stratification
- Network Development
- Credentialing and Enrollment
- Care Models
- Provider Relations/Communications
- Performance and Compliance Readiness
- Provider Performance Dashboards
- HCC Optimization
Payer Operations Modernization
- Program Advisory, Planning, Execution
- System Design, Build, Upgrade Management
- Workflow Review and Optimization
- Agile Transformation and Adoption
- Training
Business Solutions
- Implementation/Migration, Support, and Optimization
- Microsoft 365 and Power Platform Apps
- ServiceNow: Automate and Optimize Healthcare IT
- Benefit Automation Testing
- Advisory and Testing Program Development
- Testing-as-a-Service (TaaS)
- Test Tool Implementation, Support, and Training
Data and Analytics
- Acquisition, Normalization, and Standardization
- Data Stewardship and Quality Maintenance
- Automation/AI-Based Monitoring and Cleansing
- DataOps Managed Services
Process Automation With RPA and AI
- Medical Management: Intake Management and Audit Compliance
- Business Process Automation
- Satisfaction Processes and Data
- Member Enrollment
Population Health and Value-Based Care
- Strategy and Execution
- Quality Improvement/Compliance Consulting
- HCC Management
- CMS Star Rating Strategy/Optimization
- Health Equity Compliance
IT Transformation
- Modernization, Securitization, and Streamlining
- Consulting, Strategy, Execution, and Support
- Managed Services and Optimization
- Smart FHIR Application Development
- Migrate, Operate, Optimize, and Support
- DevOps, Managed Service, Tier 1-2-3
- Full Healthcare Cloud Maturity Model
- Assessment and Roadmap
- Service Desk/Portal Support (Tier 1)
- Application Management (Tier 2 and 3)
- Scrum-as-a-Service App Development
- Medical Device Solutions
Medical Device—Speed to Market
- Roll-out Program Strategy and Execution
- Full-Scale Training Programs and Logistics
- Quality Improvement and Compliance
Patient Support and Device Management
- Inbound and Proactive Customized Patient Training/Support
- Support Program Build, Rollout, Ongoing Support, EHR/Data Integration
- Technical Support and User/Device Registration
Data and Analytics
- Normalization and Standardization
- Data Stewardship and Quality Maintenance
- DataOps, IoT, Integration and Provisioning
- Dashboards, Visualizations, Machine Learning
AI and Automation Solutions
- Advisory and Program Development
- Automation, RPA, Serverless Computing
- Chatbots, Speech/Text Analytics, OCR
Process and Technology Optimization
- Enterprise Information Management
- System Integration
- Infrastructure and Hosting
- Workflow/Application Review
Implementation and Clinical Education
- Onsite/Virtual Programs for Medical Devices and Product Rollouts
- Enterprise-Wide Training Programs and Teach-Backs
- Real-Time Reporting and End-User Satisfaction Surveys
- Peer-to-Peer Training and In-Service
- Full Logistics and Team Management
- Comprehensive Scheduling/Tools
- Migration Strategy and Planning
- Application Modernization and Migration
- Contact Centers/Optimization
- Comprehensive Managed Services
Application Development and Support
- Program Roadmap and Management
- App Development and Scrum Teams
- Application Management Services
- IT Help Desk, Service Desk
- Test Automation and Services
Digital Evolution and Transformation
- Enterprise Strategy and Advisory
- Technology Solutions—AWS, Microsoft, ServiceNow
- Governance and Framework
- Communications Training and Adoption
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Solution
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The CTG partner network is built to combine today’s leading technologies with CTG’s digital transformation IT solutions and services to accelerate our clients’ transformation initiatives.
Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.
Our strong partner network provides clients with even greater speed, adaptability, and confidence that their IT and digital transformation initiatives will be powered by the technologies, skills, methodologies, and industry experience necessary to achieve their desired business, technology, and operational outcomes.
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CTG maintains partnerships with industry-leading organizations.
Healthcare and Life Sciences Information
Knowledge Center
View all of our resources, including videos, blog, news, whitepapers, and webinars
Blog
Mastering Automation: 5 Strategies for Seamless Adoption and Awareness
News
MedCity News: From Inequality to Empowerment: The Role of Automation in Technologies in Healthcare
White Paper
Increasing Speed: Digital Acceleration Through Microservice Architecture And Platform Engineering
Webinar
Breaking Barriers: Transforming Healthcare Inequity with AI and Automation Technologies
Video
Accessibility Testing Services
Let’s discuss
How CTG can help you achieve your desired business outcomes through digital transformation.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.