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Web Innovation
Companies in the health insurance arena are confronted with the constant
demand for lower health care costs. At the same time they must
respond effectively to consumers’ growing insistence on immediate
access to health care information and government mandates to make
health records secure, private, and easily available on line. CTG
works with health insurers to meet these needs by optimizing
Internet use to monitor and drive down costs. It is to health
insurers’ advantage to take the lead in providing payer-based online
community health records. Our innovative web products and service
offerings are customized to meet your corporate objectives. We work
with our clients to develop clear, distinct information for
consumers about quality, patient safety, and price. We help them
expand pay-for-performance (P4P) programs, develop ways to reward
their consumers and increase participation, and clearly address
expanding government influence (e.g., ICD-10, NPI, HIPAA, Medicare,
and NCQA).
CTG Approach to Web Innovation
CTG works with our clients to help them meet their corporate
objectives, using the following general approach:
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Create a strategic plan:
define corporate, internet, and intranet objectives
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Analyze current state and
assess gaps: web applications, infrastructure, and competitive
analysis
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Identify and prioritize
web offerings: opportunities, technologies, and applications
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Define initiatives,
tactics, and timetables: infrastructure, governance,
organizational development, marketing, and baseline requirements
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Finalize planning:
business plan, budgets, and ROI
Client Benefits
CTG clients benefit from using our leading-edge web products and
service offerings to:
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Maximize market share
with enabling technologies
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Reduce administrative
costs, paperwork, and transaction times, and improve
efficiencies
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Provide innovative
services by putting plan and care selections at the fingertips
of the consumers
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Create a positive user
experience and increase retention of groups and members
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Empower constituents for
self serving and decision making
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Become the trusted
supplier for personal health solutions and wellness programs
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Assist with HIPAA and
NCQA standard compliance and accreditation
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Expand corporate brand
recognition
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Address client's need to
stay competitive
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Allow clients to match and
selectively exceed the competition
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Meet customer
expectations and exceed satisfaction
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Provide opportunity for
internal process improvement
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Reduce operational costs
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Allow clients to measure the operating and financial
impact over time using newly created monitoring mechanisms
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Copyright CTG, 2010. All rights reserved.
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Ontology